Coordinate end-to-end delivery of Edge IT Platform activities across assigned markets and sites — qualified demand, deployment readiness, disciplined execution, stakeholder alignment, complete documentation and structured handover to run teams.
Key Responsibilities:
- Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.
- Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
- Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
- Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
- Perform routine inspections and log readings.
- Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
- Identify and Support Preventive maintenance activities, engage vendors, support and supervise third-party technicians during service activities and ensure job executed as per compliance requirement
- Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.
Experience and Capabilities:
- Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed-services environment.
- Strong planning, follow-up and documentation discipline across ITSM/change processes, schedules and evidence packs.
- Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
- Working understanding of LAN/WLAN, WAN/SD-WAN, cloud connectivity, UC, asset lifecycle and CMDB.
- Clear communication with technical and stakeholders;
- English and Italian fluency
or English and German/Spanish
Preferred Qualifications:
- Technical coordinator
- ServiceNow or comparable ITSM
- IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, and cloud infrastructure fundamentals (Not Expert but a Generalist)
Why Join Wipro?
📌 Integration Specialist (Milano)
🏢 Wipro
📍 Milano