We are seeking a customer-focused and proactive On-Site AV Support Technician to oversee, maintain, and troubleshoot our corporate office audio-visual systems. In this role, you will serve as the primary technical contact for hybrid meeting rooms, corporate events, and day-to-day collaboration technology across the office.

You will ensure seamless audio, video, and presentation experiences for all employees, provide real-time support during critical meetings, and keep our AV infrastructure running smoothly.

Key Responsibilities
- Meeting & Event Support: Provide hands-on, pre-meeting checks and live technical support for town halls, executive meetings, and team video conferences.
- Troubleshooting & Maintenance: Diagnose and resolve hardware, software, connectivity, and room control issues quickly to minimize downtime.
- Daily Room Readiness: Perform routine sweeps across all meeting rooms, huddle spaces, and boardrooms to verify equipment performance, cable hygiene, and system functionality.
- System Operations: Configure and manage unified communication systems, display feeds,



wireless screen-sharing solutions, and central control interfaces.
- Inventory & Vendor Coordination: Track AV equipment assets, log service requests, and liaise with external vendors and IT teams for maintenance and hardware replacements.
- User Support & Training: Help employees get comfortable using meeting room technology and maintain simple operational guides for self-service spaces.

Required Qualifications & Technical Skills

1. Video Conferencing & Collaboration Systems
- Solid experience operating major enterprise video conferencing platforms and soft-codec room systems.
- Familiarity with hybrid meeting room workflows and unified communications setup.

2. AV Control & Signal Distribution
- Hands-on experience operating room control systems, touch panels, and digital signal routing hardware.
- Practical understanding of audio-visual switchers, signal extenders, and wireless presen

📌 AV Support Technician Operations · Rome · (Roma)
🏢 A&O IT Group
📍 Roma