Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

We’re hiring a new member to Consumer Strategy & Operations to develop and execute winning growth strategies in Italy. You’ll be part of the Market Growth team within EMEA Consumer Strategy & Operations (S&O;), the function responsible for regional growth strategy and accountable for the topline targets. In this role, you’ll work directly with Italy’s General Manager, defining priority cities, building the playbooks to win and programme managing the delivery with the local management team.

You’ll partner closely with Product, Marketing, Commercial, Analytics, and Finance. This is a cross-functional role requiring strong analytical thinking, structured communication, and sound commercial judgment.

What you’ll be doing
- Be the GM’s growth partner: help define priority cities,



and formulate plans to grow in those cities
- Understand the behaviours and needs of Italian consumers, and use that to influence the Product roadmaps across pricing, Plus, and the core user experience
- Carry learnings from EMEA and the US into the market

Performance & Planning
- Co-own Italy’s consumer growth metrics, ensuring we hit the topline. Partner with Analytics to diagnose performance drivers and develop corrective action plans where needed
- Support the GM in annual and quarterly planning: help define the strategy, set the goals, run the workshops, and co-own the output documents with F&S;

Execution & Delivery
- Programme-manage growth plans and support the local team to deliver them, including ad-hoc cross-functional projects
- Develop structured execution plans and drive alignment across stakeholders to ensure delivery

Our humble expectations
- Fluent in Italian, the working language of the local business, a

📌 Consumer Growth, Strategy Manager (Milano)
🏢 Deliveroo
📍 Milano