Overview

In this role you will drive end-to-end SAP integration initiatives, focusing on O2C, P2P, and FI interfaces across a multinational environment. You will translate business needs into high-quality functional and integration requirements, coordinating with business, architecture, middleware, and vendor teams to deliver value-driven solutions. You will oversee the entire delivery lifecycle of SAP integration projects, ensuring governance, risk management, and on-time outcomes. This is a transformation-focused opportunity to shape cross-system integration strategies and enable scalable business processes.

Responsabilità

- Collaborate with Business Owners to translate roadmap ideas into detailed, testable requirements
- Lead end-to-end O2C processes and SAP FI integration activities (billing, invoicing, customer master data, credit management, revenue postings)
- Define feasible, value-driven solutions with functional and technical teams
- Analyze complex processes to identify coherent end-to-end improvements
- Lead requirements, process design, and solution reviews for O2C, P2P, FI integration
- Own interfaces and data flows between SAP and non-SAP applications (mappings, transformations, orchestration, security, error handling, monitoring, reconciliation)
- Serve as primary BA contact for SAP integrations, coordinating across business, architecture, middleware, security, and vendor teams
- Work with architects, SAP specialists, middleware teams and external integrators to define integration patterns and cross-system impacts
- Review functional/technical specs, interface designs, mappings, estimates, and delivery plans for alignment with requirements




- Coordinate external system integrators and technology vendors, managing scope, milestones, risks, and acceptance criteria
- Provide end-to-end project oversight (planning, design, build, testing, cutover, hypercare, transition to support)
- Ensure successful delivery of SAP Integration projects with cross-functional teams and external partners
- Drive root-cause analysis for complex integration issues and implement sustainable resolutions
- Promote new technologies and best practices to create measurable business value
- Support transformation initiatives, migrations, upgrades, and integration projects from discovery to operations
- Produce high-quality deliverables (process maps, requirements, user stories, test scenarios)
- Facilitate backlog refinement, workshops, and design reviews with stakeholders
- Communicate value, risks, dependencies, and recommendations through structured briefings
- Provide governance and end-to-end traceability across delivery lifecycle

Requisiti fondamentali

- 7+ years of IT experience with at least 5 years as a Business Analyst in SAP-centric environments
- Strong knowledge of end-to-end O2C process and SAP FI integration
- Understanding of end-to-end P2P processes




- Knowledge of enterprise middleware and integration architectures connecting SAP with other systems
- Practical experience with SAP integration technologies (SAP PI/PO, SAP Integration Suite or Cloud Integration on SAP BTP, IDocs, BAPIs, RFCs, APIs, web services, event-driven messaging, file-based integrations)
- Experience with middleware platforms (SAP PI/PO, SAP Integration Suite, MuleSoft, Boomi)
- Ability to analyze data flows, interface mappings, orchestration, error handling, monitoring and dependencies across SAP/non-SAP apps
- Troubleshooting and root-cause analysis coordination with multiple teams
- End-to-end governance of integration delivery and traceability from requirements to support
- Experience coordinating external integrators and vendors (SOWs, estimates, milestones, QA, risk management)
- Delivery governance and project lifecycle expertise (planning, testing, deployment, cutover, hypercare)
- Leading enterprise application and SAP integration projects with cross-functional teams
- Documenting business/functional/non-functional/integration requirements and data mappings
- Leading workshops, backlog refinements, and design reviews with business and delivery teams
- Data analysis, testing support, and structured problem-solving
- Knowledge of Agile and hybrid delivery models
- Excellent communication, listening, and facilitation skills
- Ability to manage multiple tasks in fast-paced, international environments
- Fluency in Italian and English

- Stakeholder management
- Facilitation and workshop leadership
- Clear and structured communication
- SAP PI/PO
- SAP Integration Suite
- Cloud Integration on SAP BTP

📌 Senior Business Analyst (Milano)
🏢 Wolters Kluwer
📍 Milano