Bologna, Metropolitan City of Bologna, Italy

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About the job Virtual Travel Assistance Agent We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities Respond to traveler inquiries through email, phone, and messaging platforms

Assist with reviewing travel plans and helping confirm important trip details

Provide helpful information regarding destinations, travel guidelines, and company procedures





Check in with clients prior to departure to ensure they have everything needed for their trip

Address concerns in a professional and timely manner and refer complex issues when appropriate

Ideal Candidate Friendly and professional communication style

Customer service experience is helpful but not required

Organized with strong attention to detail

Comfortable xkiyazw working with digital tools and online platforms

Interest in travel and assisting others with their plans

Remote work environment with flexible scheduling

Training and resources to support success in the role

Opportunities to grow within the travel industry

Access to travel-related benefits and industry discounts

📌 Virtual Travel Assistance Agent (Italia)
🏢 Altro
📍 Italia