MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear — The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 111 years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.
We are looking for an enthusiastic, fun loving, and hardworking Senior Optician to join our Shop in Milan. This individual enjoys providing superior customer service, is a team player, and has a high degree of emotional intelligence. A love for fashion and a level of excellence is a must.
Tasks & Responsibilities
Eye-Tests and Customer Service:
- Greet all customers pleasantly and with courtesy, provide customers with clear directions and provide all information regarding products and services
- Understanding of the MOSCOT brand and story and ability to communicate this heritage to the customer
- Create a memorable MOSCOT Shop experience
- Collaborate with MOSCOT family members to keep shop tidy and organized
- Answer and direct phone calls as needed
- Respond and collaborate with lab and shop teams on all orders
Inventory Control:
- Assist with cycle counts, receipts, and returns of frame and stock lens inventory
- Process inter-shop transfers in the POS system
- Confirm that tickets match the physical frame
Requirements
- Licensed as optician, with previous experience in Retail shops
- Fluency in English and Italian, both written and spoken
- Clear and articulate communication skills with empathy towards customers
- Weekend and Holiday availability required.
· Works as a team player as well as an individual contributor · Embraces challenges, learning new skills and thrives in an energetic environment
Perks and Benefits
- Discretionary yearly premio based on personal and Shop performances
- Free glasses each year according to the Company policy
- Discounts on glasses for staff, family and friends
- Training courses
- International and open-minded environment
- Young and flexible working environment.
📌 Senior Optician (Milano)
🏢 MOSCOT NYC since 1915
📍 Milano
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