Job Description

The Service & Commissioning Engineer maintains, calibrates and repairs AVL products, usually on customer’s site. He/ She delivers professional and customer-oriented services according to defined processes and contributes to continuous improvement of products and services by providing feedback (e.g. CESAR, FSM reports, 8D-Reports, service reports, feedback provided to quality/business units).

Responsibilities

• Contribute to customer satisfaction by reliably performing tasks with guidance and clear communication
• Support profitability by applying standard procedures efficiently
• Assist in growing the service business by forwarding information on cross-selling potential
• Help strengthen AVL’s market position by following instructions carefully and providing structured feedback
• Prepare and support the preparation of own activities under guidance
• Check system installations and safety chains following defined instructions
• Perform calibration of measurement chains and preventive or corrective maintenance as instructed




• Document results using predefined templates and archive system settings with support
• Support handover of system to the customer together with project leader
• Document executed tasks in CESAR or FSM with guidance
• Report observed quality issues to support future improvements
• Assist in analyzing and handling customer requests under supervision
• Provide basic feedback on customer and product observations
• Execute tasks according to training and available documents

Profile Description

• Technical high school diploma in Mechanical, Mechatronics, or Electronics
• 5-6 years of relevant professional experience
• Willingness to travel up to a maximum of 70 % percent (per year)
• English language skills (from good to advanced)
• High quality awareness and adequate execution exactness as well as troubleshooting and analytic skills

Nice To Have

• Experience in installation and software upgrade of AVL tools such as PUMA, CAMEO, I

📌 Middle Service (Cavriago)
🏢 AVL in Italy
📍 Cavriago