THE POSITIONWe are seeking a Key Account Specialist e‑Customers & Wholesale who will be part of the Pets & Equine team for the Italian territory.
The role combines account management, commercial development, digital content quality and performance monitoring in a rapidly evolving omnichannel ecosystem to ensure scalable and sustainable growth.
Responsibilities:
- Implement commercial strategies to achieve sell‑out, market share and sell‑in targets.
- Manage and develop e‑retail and WHS customers, building strong growth‑oriented partnerships.
- Negotiate commercial conditions, promotions and trade investments ensuring a competitive and sustainable value proposition.
- Ensure quality of portfolio & digital product content to enhance brand visibility and conversion.
- Ensure accurate and reliable forecasting.
- Contribute to cross‑functional projects & propose scalable and innovative solutions to elevate the e‑commerce channel.
- Strengthen BI Animal Health Italy as reference partner in the antiparasitic category.
Requirements:
- At least 3 years experience in Key Account Management and/or e‑commerce roles.
- University degree in Economics or Pharmacy (or a related field).
- Fluency in Italian and English (both written and spoken).
- Experience in pharma / e‑pharma markets.
- Knowledge of digital catalog management, conversion funnel, KPIs and analytical tools.
- Negotiation and partnership‑building skills.
- Strong digital capabilities and familiarity with e‑commerce platforms.
- Experience in international and matrix environments; marketplace experience is a plus.
- Strong social intelligence and communication skills.
- Proactive, resourceful and execution‑oriented.
- Strategic thinking and problem‑solving mindset.
What we offer:
- For this position we offer a permanent contract.
- A range of benefits for you physical, financial, social and mental wellbeing.
- A support to develop your own professional and personal path that will guide you through our full range of
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