Overview In this role you empower MSPs to build, run, and scale Splunk-based managed services. You will champion technical and operational excellence across MSP architectures and focus on observability offerings to drive partner-led growth. By co-developing solutions that combine ITSI with Observability or AppDynamics, you help partners deliver value at scale. You will lead enablement initiatives and cultivate a regional technical community to support long-term partner success.

Retribuzione / Benefits competitive base salary premio eligibility sales incentive plans Responsabilità Lead MSP onboarding including architecture validation, infrastructure readiness, and operating model design Review and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud Develop observability-focused MSP offerings using ITSI with Splunk Observability or AppDynamics Advise on cost-optimized architectures to facilitate packaging and automation of MSP services Coordinate with Splunk Professional Services for architectural and operational assessments Build a regional technical community through roundtables and knowledge-sharing sessions Deliver targeted enablement to close MSP capability gaps and raise engineering maturity Collaborate with cross-functional teams to align with Splunk and Cisco architectures and go-to-market motions Requisiti fondamentali ~5+ years working with or for MSPs in a technical capacity (pre-sales, solution architecture, partner enablement, or delivery) ~ Experience deploying Splunk Cloud and Splunk Enterprise ~ Experience implementing Splunk ITSI and Splunk Observability or AppDynamics ~ Experience delivering MSP operations including onboarding and architecture validation ~ excellent presentation skills ~ ability to translate complex technical concepts to diverse audiences ~ strong relationship-building with external partners and internal teams ~ Splunk Cloud ~ Splunk Enterprise ~ Splunk ITSI

📌 MSP Partner Technical Manager - Splunk (Milano)
🏢 Cisco Systems
📍 Milano