Lead Service Delivery Consultant Apply: Milano: Trieste: Pistoia: Tempo pieno: Posted Today: R-210997Team Care is looking for a new consultant with Sim Corp Dimension experience to join the Sim Corp office in Italy (Milano/Pistoia/Trieste). Service Delivery Consultants are experienced professionals who play a key role in supporting and enhancing Sim Corp clients by delivering best‐practice market solutions and deploying services that optimize the use of Sim Corp Dimension and beyond.
In this role, you will engage with clients and subject‐matter experts across the globe. Our consultants deliver Front‐to‐Back solutions, manage incidents and problems, and implement small changes or enhancements to existing and future client workflows.
Your work will contribute directly to increased automation, improved end‐user experience, and overall client satisfaction. WHAT YOU WILL BE RESPONSIBLE FORAs a Lead Service Delivery Consultant,



you will:* Serve as the primary point of contact for our clients regarding production support and overall customer relationship management.* Provide live support for resolving problems and issues which occur in applications and the system operations of Sim Corp Dimension to provide convincing and timely solutions to our clients.* Fulfil application configuration maintenance and enhancement requests and the daily operations requests of the applications (including monitoring and troubleshooting).* Assess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirements.* Co-operate closely with Sim Corp colleagues and the Sim Corp clients to prioritize and provide best-practice solutions.* Advise and service our clients by providing best practice market solutions related to the usage of Sim Corp Dimension in an optimal, future-oriented way.* Implement additional functionality in Sim Corp Dimension for existing

📌 Lead service delivery consultant (Trieste)
🏢 Simcorp
📍 Trieste