10 ott
|
Marriott International
|
Milano
10 ott
Marriott International
Milano
POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages
📌 Guest Service Agent (Milano)
🏢 Marriott International
📍 Milano