E-Commerce Store & Content Specialist - Fixed Term (Maternity Leave)
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
The E-Commerce Store & Content Specialist supports the management and optimization of the online store by carrying out content, product, and website activities, contributing to customer journey excellence, and collaborating with cross-functional teams to impact conversion, sales performance, and an elevated customer experience.
Define requirements and follow the testing phase of new projects and features
Produce dedicated reports to monitor key features (e.g.
Contribute to monitoring and enhancing customer service processes to support the best customer experiencefor Valentino Clients
Support the set up of quarterly benchmarking analyses to stay aware and updated on competitors strategy
Collaborate with internal stakeholders and external partners to optimize site navigation, customer journey, checkout funnel, and product placement to grow conversion rate and online sales
Collaborate with cross-functional teams to collect and share key business information to support commercial objectives (e.g. Digital Marketing, Customer Care, CRM, Client Advisor, Merchandising, Logistics...)
Carry out operational tasks in Adobe Experience and quality checks on frontend website to ensure customer journey excellence
Take part in ensuring the quality and presentation of the online store, executing site dressing activities in line with the commercial calendar
Carry out product setup, publication, and catalog management using SAP Commerce Cloud (SAP CC)
1+ year of experience in a sim
📌 E-Commerce Store (Verona)
🏢 Altro
📍 Verona