Overview In this role you empower MSPs to build, run, and scale Splunk-based managed services. You will champion technical and operational excellence across MSP architectures and focus on observability offerings to drive partner-led growth. By co-developing solutions that combine ITSI with Observability or AppDynamics, you help partners deliver value at scale. You will lead enablement initiatives and cultivate a regional technical community to support long-term partner success.
Retribuzione / Benefits
competitive base salary
premio eligibility
sales incentive plans
Responsabilità
Lead MSP onboarding including architecture validation, infrastructure readiness, and operating model design
Review and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud
Develop observability-focused MSP offerings using ITSI with Splunk Observability or AppDynamics
Advise on cost-optimized architectures to facilitate packaging and automation of MSP services
Coordinate with Splunk Professional Services for architectural and operational assessments




Build a regional technical community through roundtables and knowledge-sharing sessions
Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
Collaborate with cross-functional teams to align with Splunk and Cisco architectures and go-to-market motions
Requisiti fondamentali
~5+ years working with or for MSPs in a technical capacity (pre-sales, solution architecture, partner enablement, or delivery)
~ Experience deploying Splunk Cloud and Splunk Enterprise
~ Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
~ Experience delivering MSP operations including onboarding and architecture validation
~ excellent presentation skills
~ ability to translate complex technical concepts to diverse audiences
~ strong relationship-building with external partners and internal teams
~ Splunk Cloud
~ Splunk Enterprise
~ Splunk ITSI

📌 MSP Partner Technical Manager (Milano)
🏢 Cisco Systems
📍 Milano