Overview In this role you will manage renewal opportunities for Middle East accounts, collaborating with sales and customer success to preserve and grow relationships. You will own the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales. You'll work with support and training to resolve technical questions before renewal due dates, contributing to Nozomi Networks' mission to protect critical infrastructure. The role combines account management, pipeline discipline, and cross-functional collaboration in a global cyber security context.
Retribuzione / Benefits
Unparalleled Flexible Time-Off
Identify renewal opportunities by understanding customer needs and preserving relationships
Support sales, partners and distributors on renewals
Partner with Sales and Customer Success on top risks and red accounts




Collaborate with Sales to identify early upsell opportunities for field sales
Participate in weekly forecasts, reports, and reviews
Coordinate with support/training to resolve technical questions before renewal date
Embody company culture and mission with transparency and trust
Track record in renewal, sales or customer service within Cybersecurity or IT
Strong customer experience track record
Ability to work remotely and stay motivated
Strong customer management and time management skills
Salesforce or similar CRM experience
Fluent in English; Arabic highly valuable
Strong MS Excel skills
Cross-functional collaboration
Salesforce or similar CRM
MS Excel

📌 Sales Renewals Representative (Lecco)
🏢 Nozomi Networks
📍 Lecco