Here is the updated English translation of the job posting with the diploma or degree requirement removed:
The company ITALY PASS, a leading tour operator in the inbound tourism sector, is looking for a candidate to fill the role of Back Office Operator for its ROMA office.
Main Duties

- Complete management of bookings related to the tourist packages offered by the tour operator.
- Communication with suppliers and accommodation facilities to guarantee availability, confirmations, and updates.
- Support in creating customized packages based on customer needs.
- Constant collaboration with the team to ensure a smooth and seamless travel experience.
- Use of reservation systems and booking platforms to monitor, modify, and update information.

Ideal Candidate Requirements

- Established and demonstrable experience in the role, preferably within tour operators or travel agencies.
- Strong communication, organizational, and interpersonal skills.
- Predisposition for teamwork.
- Excellent problem-solving skills.

Essential Requirements

- Previous work experience in the same sector with at least 6 months of experience.
- Mandatory knowledge of the English language.
- Excellent command of the Office package.




- Residence in the Municipality or Province of Rome.

Preferred Requirements

- Knowledge of booking software like Rezdy, Bokun, Ventrata, etc.
- Knowledge of a second foreign language.
- In-depth knowledge of the city of Rome, the Vatican Museums, and major attractions.

Requirements

- Availability to work in shifts and on weekends.
- Availability to travel and participate in meetings and trade fairs in Italy and abroad.

We Offer

- Full-time contract with compensation according to the Tourism National Collective Bargaining Agreement (CCNL Turismo).
- Initial fixed-term period with the possibility of subsequent conversion to a permanent contract.

Send your application to the address: [email protected]

Contratto di lavoro: Tempo completo

Retribuzione: €1.300,00 al mese

Benefit:

- Computer aziendale
- Supporto allo sviluppo professionale

Istruzione:

- Scuola Secondaria di II livello (Superiori) (Obbligatorio)

Esperienza:

- addetto/a back office: 1 anno (Obbligatorio)

Lingua:

- inglese (Obbligatorio)

Sede di lavoro: In presenza

📌 Operatore Back Office (Roma)
🏢 Italy Pass SRLS
📍 Roma