Italian Speaking Customer Service Agent For Netflix

About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the BPO and technology sectors. We are proud to be the trusted partner for professionals seeking high-impact careers and rewarding international experiences across Europe.

Job Overview
We are currently looking for motivated individuals to join our team as an Italian Speaking Customer Service Agent For Netflix position in Greece. If you are passionate about the streaming industry and eager to advance your career while enjoying the Mediterranean lifestyle, this is one of the most exciting Italian-speaking jobs available in the market today.

Key Responsibilities
Provide high-quality support to Netflix users via chat, email, and telephone
Assist subscribers with account management, billing inquiries, and streaming connectivity issues
Ensure an exceptional customer experience by maintaining deep knowledge of the platform's library and features
Troubleshoot technical issues regarding device compatibility and streaming performance
Adhere to quality standards and response time metrics within the streaming platforms environment
Collaborate with internal teams to elevate complex issues and ensure timely resolution for the user
Contribute to the positive brand reputation of Netflix through professional and empathetic communication

Requirements
Native or fluent Italian (spoken and written) is mandatory for this role
Excellent command of the English language for corporate communication
Valid EU passport or a valid work permit for Greece




Strong passion for streaming platforms and digital entertainment media
Excellent problem-solving skills and a customer-centric mindset
Previous experience in a customer-facing role is considered a significant advantage

Benefits
What We Offer

Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month pay)
Monthly Performance Premio linked to service quality
Fully Paid Relocation Package (flight to Greece, airport transfer, and hotel accommodation)
Industry-leading training provided for all successful candidates
Comprehensive health insurance and wellness benefits
Professional growth opportunities within the competitive industry of streaming platforms
Support with local bureaucracy and registration for all new arrivals

Life in Greece
Embarking on one of the many available jobs in Greece offers more than just a career move; it is a lifestyle transformation. Greece is renowned for its world-class climate, stunning coastlines, and a rich historical heritage that provides a vibrant backdrop for your daily life. Living in Greece allows you to experience the perfect balance between professional success and the relaxed, sun-soaked Mediterranean way of life.

Our comprehensive relocation package ensures that your transition to Greece is seamless and stress-free, allowing you to focus on your new journey. From world-famous culinary experiences to the warm, welcoming local culture, you will find that relocating to Greece is a decision that yields immense personal and professional rewards. Join our team today and discover why thousands of professionals choose Greece as their ultimate career destination.

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📌 Italian Speaking Customer Service Agent For Netflix - Work Remote In Greece (Roma)
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