pSelect how often (in days) to receive an alert: /ppbDuration: 6 months ( /b bPossibility of contract extensions based on performance) /b /ppbLocation: /b bBrindisi, Italy / Valencia, Spain (on-site) /b /ppbUNICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. UNICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals. /b /ppThis is consultant position for the support the administrative tasks related to M365 services under the portfolio of Digital Solution Managed Services Section (DSM), within UNICC’s Digital Solutions Division, located in Brindisi, Italy and Valencia, Spain. This support is required due to the increased amount of work requested by the customer. /ph3bRequired Profile: /b /h3pThe consultant is expected to bring specialist or expert-level proficiency to deliver on-going support and administration of Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID and other related messaging and collaboration systems in the enterprise environments. /ppThe incumbent will work under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units. /ph3bScope of Work / Duties of Consultant: /b /h3ulliProvide M365 tenant global administration and management; /liliAdminister the M365 tenant and Entra ID global policies according to the governance and best practices; /liliAdminister and configure different M365 products like Exchange Online, OneDrive for Business, Defender, Purview /liliAdminister and manage provisioning and life cycle of Entra ID objects including members, guests, security groups, roles, enterprise applications,



mail objects, M365 licenses provisioning and deprovisioning /liliManage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay /liliImplement, manage and troubleshot online email archives and archiving and compliance policies, Persistent On hold and Advanced e-discovery functionalities and perform data recovery /liliPerform advance message tracking and non-delivery troubleshooting /liliManage identity security policies including Defender for Identity, SSO and MFA, Conditional Access policies configurations, RBAC control /liliConfigure and manage the Identity Governance features like entitlement management, PIM, access review /liliAssist in responding to M365 related queries from end users in remote locations. /liliParticipate in the “on call” roster (for support outside of working hours) /liliPerform other duties, as required /li /ulh3bRequired Technical Skills: /b /h3pThe resourcebMUST /bhave the following skills and experience: /pulliAt least 4 years of experience in managing, operating, and maintaining a large, multi-site and complex email and identity infrastructure. /liliAt least one year of experience working with customers on Cloud and M365 specific solutions and deployments. /liliExcellent knowledge of Microsoft Exchange Online, MS Defender, Purview and others. /liliExcellent knowledge of MS Entra ID Identity in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity governance, SSO, MFA, application registration, etc.).



/liliVery good knowledge in scripting, in particular PowerShell scripting and MS Graph to automate processes in Entra ID, MS Exchange Online and other M365 components. /liliExposure in migration projects from on-premises systems to Microsoft 365 and/or tenant to tenant migration and related integration features. /liliExcellent knowledge of English (both written and verbal). /li /ulpThe resource bSHOULD /bhave the following skills and experience: /pulliExposure in Information Technology Service Management System (ITSM: ISO 20000), ITIL framework and other industry standard related best practices. /liliGood understanding of Management and Monitoring tools such as SCOM. /li /ulh3bRequired Soft Skills: /b /h3ulliCustomer facing experience and oral communication skills /liliAbility to write documentation reports /liliAbility to grasp complex concepts, logical and analytical approach to solving problems /liliAbility to work under pressure and with minimum supervision /liliGood interpersonal skills and ability to work in a team of diverse skills /liliWillingness to improve knowledge and skills and learn new technologies /li /ulh3bDesirable certifications: /b /h3ulliMicrosoft 365 Certification(s) /liliOther related Microsoft Certification /liliITIL certification /li /ulh3bTeleworking Option: /b /h3pUp to one day of teleworking per week is permitted. /ph3bOn-call requirements: /b /h3pThe consultant will participate in an on-call rotation, expected to be approximately one week per month depending on team size. Standby support and shift work may also be required /ph3bKey Information on On-Call Work and Overtime /b /h3pbImportant to note regarding On-Call Requirements Overtime /b /ppOvertime Fees: /pulliMondays to Saturdays: 125% of the daily rates /liliSundays UNICC Public Holidays: 150% of the daily rates On-call Services /li /ul #J-18808-Ljbffr

📌 Engineer (Brindisi)
🏢 Serco Group
📍 Brindisi