Guest Services, Operations, and Front Office
Job Schedule: Tempo pieno
Exceptional Hospitality Starts with You
When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Reservations Supervisor , you're not just supervising daily reservations operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals
Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks
Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets
Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy
Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary,



Special Rate Plan Activity)
Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans
A passion for spreading the light and warmth of Hospitality . And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
With our suite of world-class brands ( and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way.

📌 Facilities Supervisor - Projects (Como)
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📍 Como