Technical Service Specialist - Lombardia
This job is available in 2 locations Category Customer & Technical Support
Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs.
Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.
Provides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
Schedules and perform planned maintenance (PM) activities
Assists with instrument installations and deinstallations
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.
Bachelor degree or equivalent experience is required
Degree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.
Requirements / Work experience
~2/3 Years experience in a similar position
~ Successful engagement with customers, specifically lab staff
~ Strong experience in use of analytical tools and software

Employment Classification: Employee, Level B2, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).




Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automat
At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. Location Italy - Milan Category Customer & Technical Support
This is not a traditional hospital-based engineering position.We are seeking a customer-focused Field Service Engineer to support advanced Electrophysiology systems across Italy, Emerging Markets, and
Job Id Medical surveillance Not Applicable Division CRLB Core Lab Travel Yes, 75 % of the Time Additional Location Italy - Lombardy - Brescia Significant work activities Not Applicable
Job available in 2 locations
To do this we integrate diversity, equity, and inclusion across Abbott.
At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.
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We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
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To request accommodation, please call or email is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.
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📌 Technical Service LAB Specialist (Roma)
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