Medtronic in Italy seeks a Day-to-Day Customer Service specialist who blends frontline support with structured process improvements. You will handle inquiries, incidents and escalations across channels, documenting actions and ensuring timely follow-up to keep customers informed.
The role emphasizes data-driven problem solving, knowledge management and adoption of digital tools, including Excel dashboards and AI-assisted workflows, while collaborating with global teams to deliver a reliable,
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📌 Customer Care Process (Italia)
🏢 Medtronic
📍 Italia
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