ASTIER DE VILLATTE is a French company specialised in the production and sales of high-end products such as ceramics, scented products (candles, incense, colognes, perfumes), cutlery, glasses, stationery, published works, castings, furniture, chandeliers, lamps... made available through its stand-alone stores (2 in Paris, 1 in Seoul), its Eshop and a very selective global network of high-end retailers (luxury department stores, home interior, fashion & select stores and niche perfumeries...).
Since its inception in 1996, ASTIER DE VILLATTE has been internationally recognised for the singularity, eclecticism and quality of its creations. Distinguished with the French label of excellence "Entreprise du Patrimoine Vivant" (living heritage company), ASTIER DE VILLATTE positions itself today as a global brand, iconic for authentic and discreet French luxury and art of living.
The Assistant Store Manager supports the Store Manager in the day-to-day running of the boutique. They contribute to sales development, team leadership and compliance with the Maison's retail procedures.
In the absence of the Store Manager, they ensure business continuity.
Responsibilities and Duties
Sales Development
Maintaining an active presence on the shop floor and actively contributing to sales growth and client database development
Welcoming, advising and building loyalty with a discerning clientele
Representing the Astier de Villatte brand image and upholding the Maison's standards
Assisting with customer disputes and specific payment transactions
Ensuring the quality of the sales approach and the effective sharing of product knowledge
Proactively suggesting ways to improve the customer experience and the boutique's commercial performance
Customer Experience
Welcoming and assisting every customer with care and a personalised approach
Tailoring recommendations to each customer's needs and expectations
Contributing to customer loyalty and the development of long-term client relationships
Ensur
📌 Assistant Store Manager (Milano)
🏢 Altro
📍 Milano