TARCG has been appointed to identify an experienced Field Service Representative for a key technical appointment within the European customer support organisation of a leading international business aviation group.
Operating across Italy and the wider European region, the FSR will act as a trusted technical interface between the organisation and its aircraft operators, providing in-market support across technical issues, defect resolution and AOG events.
This is not a conventional certifying engineer position.
It is a highly autonomous, customer-facing appointment requiring strong technical experience, sound judgement and the professional credibility to represent the organisation directly with operators.
The position is home/field-based.
Candidates do not need to reside in Italy but must be suitably located within Europe and comfortable travelling extensively throughout the region.
Key Responsibilities
Act as a regional technical point of contact for aircraft operators and flight departments.
Provide on-site and remote technical support across the assigned territory.
Lead troubleshooting and resolution of aircraft defects and technical issues.
Support and coordinate AOG and non-AOG events.
Provide technical guidance to operators and maintenance organisations.




Coordinate with engineering, product support and specialist technical teams.
Support aircraft Entry Into Service and post-delivery technical matters.
Build and maintain trusted relationships with operators throughout the region.
Candidates should demonstrate:
EASA Part-66 B1 or B2 licence.
Strong Gulfstream systems, troubleshooting and fault-finding knowledge.
Experience across scheduled, unscheduled and AOG maintenance.
Ability to operate autonomously and make sound technical decisions.
Strong customer-facing communication and professional presence.
Ability to travel extensively – up to approximately
75%
.
A suitable European base from which to support the territory.
A current Gulfstream type rating and experience across multiple Gulfstream aircraft types would be highly advantageous.
Location:
Europe – Home / Field-Based
Territory:
Italy & wider European region
Salary:
€115,000 per annum
Travel:
Up to 75%
Licence:
EASA Part-66 B1 or B2
TARCG welcomes confidential approaches from suitably qualified individuals.
All applications and expressions of interest will be handled with appropriate discretion.
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📌 Field Services Engineer (Lazio)
🏢 TARCG, The Aviation Recruitmentnsulting Group.
📍 Lazio