Technical support assistant, English language work (Pisa)

Technical support assistant, English language work (Pisa)

12 ott
|
Altro
|
Pisa

12 ott

Altro

Pisa

Would you like to join an international team working to improve the future of healthcare? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding. Help us lead one of the world's largest pharmaceutical companies.

We are a world leader in plasma‐derived medicines with a presence in more than 100 countries, and a growing global team of over 20,000 people. As a Technical Application Specialist within the Diagnostics division, you will support laboratories across Southern Poland (Lower Silesian, Opole, Silesian and Lesser Poland Voivodeships).

Your mission is to help clinical laboratories implement, optimize and use Grifols diagnostic solutions, acting as a trusted scientific partner for laboratory professionals. Scientific & application support — You will provide expert guidance on Grifols diagnostic instruments, assays and workflows. Customer training — You will deliver training during instrument implementation and throughout the customer lifecycle.

Workflow optimization — You will support laboratories in improving testing processes and operational efficiency. Troubleshooting — You will resolve application‐related issues both remotely and on‐site. Relationship building — You will develop strong partnerships with laboratory managers, medical laboratory scientists and healthcare professionals.

Cross‐functional collaboration — You will work closely with Sales, Service, Technical Support and Quality teams.



Product launches & method implementation — You will participate in new product introductions and continuous improvement initiatives. Regular travel — You will visit customer sites across Southern Poland.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Laboratory workflow understanding and diagnostic testing processes. Communication & presentation skills with confidence in front of laboratory professionals.

Ability to build strong professional relationships and provide scientific guidance. Problem‐solving mindset and customer‐oriented approach.

Fluent

Polish and good English communication skills. Practical experience in a clinical, hospital, blood bank, reference or diagnostic laboratory .

Experience with diagnostic systems, laboratory automation or application support is highly valued. Valid driving licence and residence in Poland, preferably within or near the supported region. University degree in Medical Laboratory Science, Medical Analytics, Laboratory Diagnostics, Biotechnology, Biology, Biomedical Sciences , or another relevant Life Science discipline.

Preferred Experience Candidates with experience in the following areas will be particularly welcome: Serology and blood group testing Blood Transfusion Centres Application support for diagnostic systems Customer training and laboratory staff education It is a brilliant opportunity for you. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment. You will join a global healthcare company dedicated to improving patient care and transfusion safety.

You will receive specialized training and ongoing support to deepen your expertise in Immunohematology , Transfusion Medicine , and Grifols diagnostic technologies .

Regular

Full-Time Type: Regular Full-Time

📌 Technical support assistant, English language work (Pisa)
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