Italian Customer Advisor About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm and leading BPO provider, dedicated to connecting exceptional talent with outstanding career opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking roles within dynamic, customer-centric industries.

Job Overview Embark on an exciting career journey as an Italian Customer Advisor, a pivotal role within the thriving Customer Support Services sector. This remote position, based within Greece, offers an exceptional opportunity for native Italian speakers to leverage their language skills and provide outstanding support to a global clientele.

Key Responsibilities Deliver exceptional customer service via phone, email, and chat in Italian. Address customer inquiries, resolve issues, and provide comprehensive support within the Customer Support Services industry. Maintain accurate customer records and document all interactions with professionalism.

Adhere to company policies and procedures to ensure high-quality service delivery. Collaborate with team members and other departments to enhance the customer experience. Identify opportunities to up-sell or cross-sell products/services where applicable.

Contribute to team goals and the overall success of the customer support operations. Continuously improve product knowledge and service standards.





Requirements Native or fluent Italian (spoken and written). Previous experience in a customer service or client-facing role within Customer Support Services is highly advantageous. Proficiency in using customer support software and CRM systems. Ability to work independently and as part of a remote team. A passion for providing outstanding customer experiences.

Benefits What We Offer Competitive Monthly Salary.

Fully Paid

Training to ensure your success.

Health

Insurance for your well-being.

Fully Paid Relocation

Package (flight, transfer, hotel) to start your life in Greece.

Monthly Performance

Premio to reward your achievements. Opportunity to work remotely within Greece. A dynamic and supportive work environment. With its stunning coastlines, ancient history, and consistently pleasant climate, Greece provides an unparalleled backdrop for your professional and personal growth.

Experience the Mediterranean way of life while advancing your career in a fulfilling Italian Customer Advisor role within Greece. Our comprehensive relocation package makes moving to Greece seamless and stress-free. Immerse yourself in the local culinary delights, enjoy the relaxed pace of life, and embrace a higher quality of living. This is your chance to secure fantastic Italian-speaking jobs in Greece and explore everything this beautiful country has to offer.

📌 Remote Customer Service Agent - Italian Speaking (Roma)
🏢 Altro
📍 Roma