The Pre-Sales Engineer provides technical expertise to support the sales process, translating customer requirements into robust and competitive colocation solutions. Working closely with Sales, Operations, and cross-functional teams, the Pre-Sales Engineer ensures proposed solutions are technically feasible, competitive, and aligned with platform standards and contribute to revenue growth and customer satisfaction.

KEY ACCOUNTABILITIES

Operational Leadership

- Act as the technical authority for colocation solutions, ensuring all customer designs align with site standards, operational procedures, and long-term platform strategy.

- Validate customer requirements against available and planned infrastructure regarding to power, cooling, space, and connectivity as well as pricing, capacity and delivery timelines.

- Prepare solution designs (rack layouts, power configurations, cooling approaches, space utilisation models).

- Ensure accurate documentation of assumptions, risks, and constraints during handover to delivery and operations.

- Produce technical drawings and layouts using AutoCAD.

- Establish documentation and handover material.

Sales Support &

- Bid Leadership

- Partner with Sales to qualify opportunities and lead technical discovery with customers.

- Produce technical content for bids, tenders, and proposals, ensuring clarity, competitiveness, and feasibility.

- Support commercial positioning through technical differentiation, resilience, and lifecycle value.

- Identify technical risks and contribute to mitigation strategies during the sales cycle.

Customer &

- Stakeholder Engagement

- Serve as a trusted technical advisor throughout the sales cycle, joining customer meetings, workshops, and site visits.





- Act as the technical bridge between customers and internal teams (operations, engineering, network, project delivery).

- Support senior commercial leaders in strategic customer engagements and negotiations.

Pricing, Capacity &

- Resource Input

- Provide technical inputs to pricing models, CAPEX/OPEX assumptions, and margin analysis.

- Support capacity planning for power, cooling, white space, and connectivity based on pipeline forecasts.

- Identify operational and delivery resource needs for planned customer deployments.

Governance, Compliance &

- Risk

- Ensure all proposed solutions comply with internal design standards, safety requirements, and regulatory obligations.

- Support alignment with relevant industry frameworks and certifications (e.g. Tier concepts, ISO standards, security and resilience requirements).

- Identify technical risks and constraints early on and support regular contract reviews by highlighting technical constraints, dependencies, and operational obligations.

Market Insight &

- Continuous Improvement

- Monitor colocation market trends including power density evolution, sustainability expectations, and customer deployment models.

- Capture customer and market feedback to inform future product development and standard solution offerings.

- Contribute to continuous improvement of pre-sales tools, documentation,



and standard design templates.

- Support innovation initiatives related to energy efficiency, modularity, and scalable colocation solutions.

Collaboration &

- Cross Functional

- Work closely with internal teams including Operations, Finance, Corporate and Business Development, Customer Experience, Design &
- Construction, and others to ensure seamless customer engagement and service delivery.

- Support coordination of post-sales handovers and contract fulfillment.

- Foster open communication and teamwork between local and central teams.

REQUIREMENTS

- Bachelor’s degree in Engineering, Telecommunications, Computer Science, or a related field; advanced qualification is a plus.

- Minimum 5-8 years of experience in technical pre-sales, sales engineering, or solutions engineering in (colocation) datacenters, telecom, cloud or digital infrastructure.

- Strong written and verbal communication skills in English, Spanish and Italian, additional languages like French are an advantage.

- Ability to design and use AutoCAD

- Ability to interpret customer requirements across electrical, mechanical and infrastructure domains.

- Strong understanding of colocation infrastructure: power, cooling, space, redundancy, connectivity, and operational constraints.

- Experience supporting enterprise, cloud, or systems integrator customers and complex sales cycles.

- Knowledge of compliance frameworks, uptime/resilience concepts, and SLA-driven operations.

- Ability to communicate complex concepts clearly to technical and non-technical audiences.

- Collaborative mindset, active listening, sound judgment, and sense of humor.

📌 Pre Sales Engineer (Roma)
🏢 Mediterra DataCenters
📍 Roma