Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Purpose
Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.
What this job involves
The role encompasses managing several essential services for site operations:
Managing the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling,
vending & food services. Monitoring and maintaining office equipment and supplies, ensuring constant availability of necessary resources.
Managing and maintaining regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. Weekly walk-rounds with the vendor cleaning manager ensuring cleaning quality standards are maintained.
Managing Trouble Ticket (Remedy) requests through the helpdesk system, interfacing with internal customers and actioning queries promptly in line with service level agreements. Managing daily health & safety issues, maintaining regular scheduled meetings and records of the fire and safety teams, fire drills, safety equipment and training.
Travel and visitors' support, interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up-to-date information to staff. A
📌 Assistant Facilities Manager (Milano)
🏢 Jll
📍 Milano
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