We are seeking an Onsite IT Technician with excellent customer service skills and a proven ability to p rovide face-to-face IT support to users. T he role will be permanent and based at the client's site in Riva Trigoso .
Job Responsibilities
• Hardware installation, movement and de-installation;
• Diagnosing problems concerning personal hardware (PCs, laptops, printers and scanners);
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
• Small project management related with new hardware or software installation;
• Software, patches and updates installation using MS SCCM.
Job Requirements
• At least 2 years of experience in a technical ICT environment;
• General End User technology knowledge;
• End User Workspace platforms (discovery, asset management, client management);
• End User Microsoft platforms (Active Directory, Office, SCCM);
• ITSM Tool Set (Ticket Management Software) preferred.
Language proficiency
• Italian: Excellent written and spoken proficiency
• English:
Excellent written and spoken proficiency
Work conditions
Working hours: 40 working hours per week
Contract type: Permanent
Working set-up: 100% onsite
What We Offer
Salary starting with 26.000 EUR gross/year, depending on seniority level.
The final salary offer will be determined based on gender-neutral, objective criteria, such as, but not limited to the experience and seniority level required for the role, as outlined in the job description. This will be further assessed during the technical interview.
Collective Bargaining Agreement (CBA) applied: Terziario Commercio with the following benefits:
• Meal vouchers of 8€ per worked day;
• Medical insurance;
• Special referral bonuses for recommending your friends;
• Possibility to following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists;
• Opportunities for professional development in a stable multinational e
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