Italian Speaking Customer Service Agent For Avis

About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic global outsourcing sector.

Job Overview We are currently sourcing candidates for an Italian Speaking Customer Service Agent For Avis position in Greece, a unique role within the fast-paced travel industry. This is the perfect chance to kickstart your career by providing exceptional support to international travelers while enjoying the Mediterranean lifestyle in one of the world's most sought-after destinations.

Key Responsibilities Deliver world-class assistance to Avis customers regarding vehicle rentals and travel logistics

Manage reservation inquiries, modifications, and cancellations with high professional standards

Resolve customer concerns efficiently to ensure a seamless travel experience for every client

Maintain detailed records of customer interactions within the travel industry CRM systems

Collaborate with international team members to uphold the premium brand image of Avis

Provide expert guidance on travel insurance, vehicle categories, and service packages

Contribute to the continuous improvement of service protocols to enhance customer satisfaction

Requirements Native or fluent Italian (spoken and written) is mandatory for this role

Valid EU passport or a valid Greek work permit

Proven experience in customer service or the travel industry is highly preferred





Strong digital literacy and ability to navigate multiple software platforms simultaneously

Exceptional communication skills with a focus on empathy and problem-solving A passion for travel and a commitment to delivering high-quality service

Benefits What We Offer

Competitive monthly salary plus 2 extra salaries per year (13th and 14th salary)

Monthly Performance Premio tailored for high-achieving customer service professionals

Fully paid relocation package, including flight tickets, airport transfer, and initial hotel accommodation

Comprehensive, fully paid training provided by industry experts

Full private health insurance coverage An opportunity to join a diverse, multicultural team in a rapidly growing company

And much more, including career progression opportunities within the travel sector

Life in Greece Embarking on one of the many available jobs in Greece means embracing a life of sunshine, history, and unparalleled culture. As an Italian Speaking Customer Service Agent For Avis, you will discover that Greece offers a perfect balance between a vibrant professional environment and a relaxed, Mediterranean pace of life, making it a dream destination for international workers.

Beyond the professional benefits, relocating to Greece provides an incredible quality of life, ranging from its world-renowned culinary scene to its stunning coastal landscapes. We handle the logistical complexities of your move so you can focus on enjoying your time in Greece, a country that truly offers a unique blend of ancient charm and modern convenience for everyone who moves here.

📌 Italian Speaking Customer Service Agent For Avis - Work Remote In Greece (Roma)
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📍 Roma