Head of Operations (Milano)

Head of Operations (Milano)

13 ott
|
Lexroom.ai
|
Milano

13 ott

Lexroom.ai

Milano

At

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Lexroom we set the bar for legal AI—clear, fast, and built for trust.

In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe .

Our mission is clear

make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.

We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.

Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose.

Why

Lexroom

?

Shape the Standard

Be part of the team setting the benchmark for legal AI in Europe.

Work with the Best

Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.

Deliver Meaningful Results

Your contribution will directly influence how legal professionals work—faster, clearer, and more efficiently.

At

Lexroom , we leave buzzwords behind. Here, you’ll build something that lasts:

a trusted platform, a strong reputation, a new standard for the legal world.

Role

As our customer base expands and our international footprint grows (currently operating across 5+ European markets, including France and Bulgaria), we are looking for a

Head of Operations to build, refine, and scale the operational engine powering our Revenue, People, Legal, and Finance teams.

Your key responsibilities

Operating Workflows & Bottleneck Identification:

Map, document,



and continuously optimize end-to-end workflows across Revenue Ops (Sales, Marketing, CS), People Ops, Legal, and Finance Ops across multiple countries.

Operations Roadmap & Prioritization:

Own the functional roadmap from start to finish. Implement robust prioritization frameworks to align resource allocation directly with overall company strategy.

Cross-Team Tooling & CRM Architecture:

Act as the primary architect for our GTM and company tooling stack (HubSpot, Clay, Aircall, Aimfox, etc.). Lead tool selection, integration, and consolidation decisions.

AI & Agentic Automation Leadership:

Keep Lexroom at the non-engineering AI frontier. Implement internal AI tools, orchestration agents, and automated workflows, evangelizing AI adoption across non-technical teams.

Team Leadership & Operational Execution:

Manage, mentor, and grow the team of operational specialists and leads. Establish clear working rhythms, 1:1s, parallel project execution, and effective escalation pathways.

What we're looking for

5 to 8 years of experience in Business Operations, RevOps, Sales Ops, or GTM Engineering within high-growth B2B SaaS startups or scale-ups (Series A to pre-IPO).

Proven People Management

At least one prior role formally managing,



mentoring, or leading a team in an operational environment.

Deep Hands-On CRM & Tooling Expertise:

Direct, practical experience administering or architecting modern CRM tools (HubSpot, Salesforce, Pipedrive) and GTM automation tools.

AI & Automation Mindset:

You go beyond using basic AI chatbots—you have designed, implemented, or sponsored automated workflows and AI agents into production operations.

Analytical & Problem-Solving Depth:

Strong capacity for process mapping, bottleneck identification, and data-backed decision-making.

Location & Language:

Based in or willing to relocate to Milan (hybrid model with strong office presence). Fluent in

English and comfortable working in an

Italian-speaking core team environment.

Rewarding your contribution

Compensation (Milan equivalent) : €65,000–85,000

Equity : meaningful equity on top, in line with the seniority of the role

Team retreats & off-sites : dedicated time to connect, collaborate, and spark bold ideas

Benefits That Matter

Hybrid Work

Hybrid with strong office presence in

Milan HQ

Health Insurance

Comprehensive coverage to ensure peace of mind.

Meal Vouchers

Daily support to make your lunch breaks easier.

Team Retreats & Off-sites:

Dedicated time to connect, collaborate, and spark bold ideas.

At

Lexroom

, ambition meets discipline and purpose. xysqume

We're not just building a product—we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you.

📌 Head of Operations (Milano)
🏢 Lexroom.ai
📍 Milano

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