Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy.
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As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency.
We strive to Make the Place
- creating a future where people and place enrich one another.Rosewood Rome is currently casting for a Night Manager, to contribute to the smooth night operation of the front desk and bellman team, ensures effective team coordination, and assists in managing guest service operations to deliver a seamless and luxury guest experience.
He/she is the highest referent figure in the hotel during his working hours, working closely with GSM, Director of FOH and MD when needed.Key Responsibilities:
* Supervise and lead the Night Front Office team,



ensuring efficient and professional overnight operations.
* Participate in the training, coaching, and development of the Night Team.
* Ensure seamless late arrivals and early departures while maintaining exceptional guest service standards.
* Handle special guest requests, complex situations, and urgent matters occurring after the closure of Housekeeping and Room Service operations.
* Coordinate closely with Concierge, Housekeeping, Food & Beverage, Spa, and Valet teams to ensure a seamless guest experience.
* Monitor reservations, financial reports, and night audit procedures to ensure operational accuracy.
* Oversee billing follow-up for daily departures and monitor credit limits in accordance with hotel policies.
* Maintain accurate guest records and ensure confidential information is updated within the Property Management System.
* Track key performance indicators and recommend continuous i

📌 Night Manager (Roma)
🏢 Rosewood Hotel Group
📍 Roma