Overview

As Spare Parts Specialist, you will optimize spare parts operations to ensure smooth order processing, stock availability, and timely support for our dealer and service network. You'll work cross-functionally with Aftersales, Service, and China Logistics to uphold high service levels and accuracy in data. This role offers impact by improving inventory efficiency and service leadership in a zero-emission, environment-focused company.

You will engage with a global team to drive performance and continuous improvement.

Responsabilità

- Manage spare parts orders from receipt to fulfilment
- Monitor spare parts availability and address supply-related issues
- Provide daily operational support to service network and dealerships on parts, orders, and logistics
- Collaborate with Aftersales, Service, and China Logistics to ensure high service levels
- Prepare and update reports on sales, stock levels, backorders, and KPIs
- Analyse data to identify improvement opportunities




- Maintain spare parts databases and related information systems
- Support inventory planning and stock optimisation

Requisiti fondamentali
- Minimum 3 years of experience in the automotive industry, preferably in spare parts and/or aftersales
- Good understanding of spare parts management processes and service network operations
- Excellent knowledge of Microsoft Excel (PivotTables, advanced formulas, data analysis, reporting)
- Good command of written and spoken English
- Strong analytical and problem-solving skills
- Good organisational and interpersonal skills
- Team-oriented mindset with strong customer focus
- Analytical thinking
- Problem-solving
- Organisational skills
- Microsoft Excel (PivotTables, advanced formulas)
- Data analysis
- Spare parts management

📌 After Sales - Spare Parts Specialist (Monza)
🏢 BYD EUROPE
📍 Monza