Questa posizione è in ABB
Il processo di selezione sarà interamente gestito ABB.
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Questa posizione risponde a:
Service Contract Manager
The Global Spare Parts Forecasting Specialist serves as the central hub between ABB's Local Service Organizations (LSOs) across multiple countries and feeder factories supplying UPS spare parts. This role combines strategic demand forecasting with operational support for spare parts sales and service delivery. The primary focus is to ensure accurate demand signal capture, consolidation, and translation into actionable supply plans while supporting end-to-end spare parts management to achieve high-level service quality, operational efficiency, on-time delivery, order growth,
and customer satisfaction.
The work model for the role is: hybrid #LI-hybrid
You will be mainly accountable for:
* Develop and maintain rolling demand forecasts for spare parts, consolidating inputs from LSOs and incorporating installed base data, failure rates, service contracts, product lifecycle changes, and new product introductions.
* Collaborate with supply chain, engineering, product management, manufacturing, and service teams to ensure parts availability, manage supply risks, and support EOL, ECN, lead time, and inventory planning activities.
* Monitor forecasting and supply performance through KPIs and dashboards, identify demand anomalies, and drive corrective actions to improve forecast accuracy, service levels, and on-time delivery.
* Drive continuous improvement of planning processes, forecasting tools, ERP data quality, e-commerce platforms, and automation initiatives while ensuring compl
📌 (80 -100%) Global Spare Parts Forecasting Specialist (Bergamo)
🏢 ABB
📍 Bergamo