OverviewSi candidi (facendo clic sul pulsante apposito) dopo aver controllato tutte le informazioni di lavoro riportate di seguito.In this role you act as the primary client contact for production support, driving effective relationship management and delivering frontline, end-to-end SimCorp Dimension solutions. You will resolve issues, configure and enhance applications, and translate client needs into product improvements, fostering knowledge sharing and training. You contribute to client satisfaction and automation through best-practice delivery while collaborating with cross-functional teams across the region.Retribuzione / BenefitsFlexible working hours and hybrid modelHealth insurance and pension plan13th and 14th-month payTicket restaurant (8,50 EUR per working day)Professional training and coursesInternational environmentResponsabilitàServe as the main client contact for production support and relationship managementProvide live problem resolution for SimCorp Dimension and system operationsMaintain and enhance application configurations and handle daily operational requestsAssess client requirements for complex system enhancements and relay to product managementCollaborate with SimCorp colleagues and clients to prioritize and implement best-practice solutionsImplement additional functionality in SimCorp Dimension for existing customersShare knowledge and ensure efficient client solutions through internal collaborationConduct training and develop new training to optimize software usageContribute to policy, practices, and procedures and influence strategic directionWork on the EMEA shift with occasional extended hours, weekends, or holidaysRequisiti fondamentaliEducational background in finance or economicsKnow-how in Front Office, Back Office, Accounting processes, or Financial Transaction WorkflowsExperience with SimCorp Dimension solutionsMinimum 8 years' experience in asset management, insurance, superannuation funds, funds management, or custodianBroad knowledge of financial issues, both theoretical xysqume and practicalStrong multitasking and prioritization abilitiesProactive, service-minded, problem-solving mindset under pressureExcellent client communication, presentation, and consulting skillsProven track record of high client satisfactionAbility to work effectively in time-sensitive situationsTeam spirit and willingness to share knowledgeFluency in English; additional languages advantageousproactive and service-mindedstrong communication and presentationproblem-solving and teamworkSimCorp Dimension experienceFront Office/Back Office knowledgeAccounting processes and financial workflows
📌 Lead Service Delivery Consultant (Pavia)
🏢 Simcorp
📍 Pavia