Meet the company behind the Z Factor! At ZIM, we believe shipping can be exciting. It's the spirit of Innovation and Togetherness, it's the Can-Do Approach, the Agility in thought and action, it's the personal touch with both employees and customers.

Driving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets. To deliver an outstanding customer experience. We've blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers' evolving needs.

The Operations

Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports. The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards. Vessel &

• Port Operations Monitor vessel schedules, turnaround times and operational performance. Support service recovery initiatives to minimize commercial and operational impact. Monitor loading and discharge operations, productivity levels and operational constraints. Review and validate operational expenses, vendor invoices and port call costs. Contribute to continuous improvement initiatives aimed at increasing efficiency and service quality. Reporting &

• Performance Monitoring Maintain accurate operational data and records. Prepare and analyze operational KPIs and performance reports. Provide regular operational updates to local and regional management.



Collaborate closely with Customer Service, Trade, Logistics, Finance and regional Operations teams. Support cross-functional initiatives to improve operational performance and customer experience. Ensure compliance with company policies, industry regulations and local requirements. Support safety, security and environmental standards related to vessel and port operations. Bachelor's degree or equivalent professional experience in Shipping, Logistics, Maritime Studies or related fields. Minimum 3-5 years of experience in container shipping, vessel operations, port operations or logistics. Sound knowledge of liner shipping and container terminal operations. Ability to manage multiple priorities in a fast-paced international environment, together with the flexibility in working hours required by the management of vessel operations. Fluent in Italian working knowledge of English, both written and spoken. Proficiency in Microsoft Office applications and operational management systems. Planning &

• Coordination Teamwork &

• Collaboration Contract Type: Tempo pieno, Permanent/Temporary based on candidate's experience. Hybrid working arrangement up to 20% of the time ZIM's exceptional teams are crafted from individuals who not only possess the right skills but also share our passion and values. At ZIM, we prioritize diversity of our qualified employees. ZIM is proud and committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sexual orientation, citizenship, nationality, disability, veteran status, or any other aspects protected by law. In addition, ZIM provides accommodation to individuals with disabilities or special needs.

📌 Operations Supervisor Office (Genova)
🏢 Trasporto e logistica
📍 Genova