Role Purpose: Provide single-point executive accountability for the end-to-end Digital Channel Transformation and joint Digital Factory engagement.
Lead transition, application development, application management, modernization and stabilization across all value streams.
Own the integrated transformation roadmap covering web, mobile, omnichannel, common-code adoption and AI-enabled engineering.
Serve as the client interface for customer executives, business sponsors, product owners and technology leaders.
Establish the joint Digital Factory operating model with clear ownership across product teams, squads, chapters and partners.
Govern program scope, milestones, releases, critical dependencies, quality gates, risks and corrective actions.
Lead knowledge transition, resource mobilization, service continuity and steady-state readiness.
Coordinate customer teams, Client delivery units, shared services, platform partners and external vendors.




Ensure predictable delivery, production stability, engineering quality, SLA/KPI performance and continuous improvement.
Govern architecture alignment, DevSecOps, automation, security, compliance and responsible adoption of AI-enabled delivery.
Own workforce planning, capability development and the effective onsite, nearshore and offshore delivery mix.
Manage engagement commercials, financial performance, productivity commitments, scope changes and contractual obligations.
Lead executive governance, reporting, escalation management and stakeholder communication.
Experience: Senior leader with large-scale telecom digital transformation, multi-vendor delivery, Agile/product operating models and commercial management experience.
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📌 Program Manager (Milano)
🏢 BULLIT MANAGEMENT SERVICES
📍 Milano