About the job

As innovators of premium pet gear with a timeless style, TAVO Pets is a gobal band, growing exponentially.

We are seeking a passionate, engaging, and commercially focused Brand Ambassador (m/f/d) to support the growth of the Nuna and Tavo brands across Europe. This role serves as a key link between our brand, retail partners, distributors, consumers, and field sales teams.

The candidate will be active on Italy and Iberia markets for the Tavo brand.

As a Brand Ambassador, you will drive brand awareness, strengthen market presence, deliver impactful product training, and support commercial initiatives that enhance the customer experience and increase sell-through. You will bring the brand to life through retailer engagement, in-store activations, product demonstrations, trade events, and educational programs that build confidence in our products and deepen partnerships across the region.

The ideal candidate is an exceptional communicator with a passion for premium consumer products, relationship building, training, and delivering memorable brand experiences.

What you'll do

Brand Awareness & Market Development

- Serve as a passionate ambassador for the Nuna and Tavo brands throughout Europe.
- Increase brand visibility through retail visits, consumer events, trade shows, product launches, and marketing activations.
- Represent the brand in a professional, engaging, and authentic manner at all times.
- Build strong relationships with retail partners, distributors, and industry stakeholders.
- Gather competitive market intelligence and provide feedback on industry trends, consumer insights, and market opportunities.
- Support initiatives that strengthen market presence and drive consumer consideration.

Product Training & Education
- Deliver engaging product training programs for retail sales associates, distributors, and partner organizations.
- Educate retail teams on product features, benefits, safety standards, competitive advantages, and selling techniques.
- Conduct in-store product demonstrations and hands-on learning sessions.
- Develop expertise across all product categories and remain current on new product launches and updates.




- Support onboarding and ongoing education for new retail partners and distributors.
- Ensure consistent brand messaging and product knowledge throughout all customer touchpoints.

Sales Support

- Partner closely with the regional sales team to support account growth and commercial objectives.
- Conduct regular store visits to assess product presentation, merchandising, and training opportunities.
- Assist retailers in maximizing sales through effective product positioning and consumer engagement.
- Support new account openings, showroom displays, merchandising initiatives, and promotional events.
- Provide feedback to sales leadership regarding account performance, training needs, and market conditions.
- Participate in sales meetings, territory planning, and customer events as needed.

Consumer Experience

- Serve as a product expert for consumers and retail partners.
- Demonstrate products and educate customers on features, functionality, and lifestyle benefits.
- Support customer inquiries and product-related questions during events and retail activations.
- Foster positive customer interactions that build trust, loyalty, and advocacy for the brand.
- Maintain a premium, service-oriented approach that reflects Nuna's brand values.

Event & Trade Show Support
- Represent the brand at industry exhibitions, trade shows, distributor meetings, and consumer events.
- Assist with event planning, setup, execution, and follow-up activities.
- Deliver product presentations and demonstrations to retailers, distributors, and consumers.
- Support launch initiatives for new products and strategic brand campaigns.

What you'll bring

Experience, Skills & Education

- Bachelor's degree in Business, Marketing, Communications, Sales, or related field preferred.
- 3+ years of experience in brand ambassador, field marketing, training, retail management, sales support, or customer-facing commercial roles.




- Experience working with premium consumer products, juvenile products, retail, or specialty distribution channels preferred.
- Strong presentation, communication, and training facilitation skills.
- Demonstrated ability to engage audiences and communicate product value effectively.
- Experience working collaboratively across sales, marketing, and customer-facing teams.
- Strong organizational skills with the ability to manage multiple priorities and travel schedules.
- Self-motivated and able to work independently while maintaining strong team collaboration.
- Fluent Italian and Spanish required; additional European languages highly desirable.

Technology

- Proficiency with Microsoft Office Suite.
- Experience with CRM systems and sales reporting tools preferred.
- Comfortable learning new technology platforms and training applications.
- Experience with virtual training tools and presentation platforms is a plus.

Core Competencies

- Brand Advocacy
- Product Expertise
- Relationship Building
- Presentation & Training Excellence
- Communication Skills
- Sales Enablement
- Customer Focus
- Commercial Acumen
- Adaptability
- Teamwork & Collaboration

Success Measures

- Product training completion and effectiveness
- Retail partner engagement and satisfaction
- Brand awareness and market visibility
- Account support and sales enablement outcomes
- Trade show and event execution
- Sell-through growth within assigned markets
- Retail merchandising and brand presentation standards
- Distributor and retailer relationship development

Travel Requirements

- Ability to travel extensively throughout Europe.
- Approximately 50-75% travel, including overnight travel.
- Valid driver's license and ability to travel internationally within the region.

What You’ll Get:

- Dynamic Global Environment: Gain hands-on experience in a rapidly growing international company, with exposure to global best practices.
- Diverse & Supportive Team: Collaborate with a talented, multicultural team and learn from a wide range of professional backgrounds.
- Professional Development: Grow your skills and career while being mentored by industry experts.

📌 Brand Ambassador (Roma)
🏢 Tavo Pets
📍 Roma