Job Description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of healthu2122 is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. As Customer Service Representative reporting to our Customer Service Manager, you will work in the customer service team and among your main responsibilities you will be managing incoming calls, e-mails, service complaints, invoice rejections, and also provide full support to back office activities. Main responsibilities will include: Troubleshooting towards internal and external clients Ability to look after complaints Handle invoice rejections Follow up of the orders

About you Diploma or higher education Proven experience in customer service Proficient level of English Good knowledge of SAP, Excel and Powerpoint desirable Previous experience in medical devices/healthcare sector is an asset but not mandatory

Salary range for the role: 32 000 to 38 000

Salary Range Information €31,700.00 - €48,350.00 EUR Annual

Why Join Us?





To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills Optional Skills .

Primary Work Location ITA Milano - Via Enrico Cialdini

Additional Locations Work Shift

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