pBBE is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BBE team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors. /p h3Position Summary /h3 pBBE is seeking an experienced bVoIP Systems Administrator / Cisco Unified Communications Engineer /b to support the operation, maintenance, troubleshooting, and expansion of enterprise Voice over Internet Protocol (VoIP) systems for the U.S. Navy in Naples, Italy. This position will provide advanced Tier II and Tier III technical support for Cisco Unified Communications infrastructure across multiple geographically dispersed Department of Defense (DoD) installations throughout Europe. The successful candidate will possess extensive hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), SIP trunking, enterprise network administration, and cybersecurity compliance. The position will play a critical role in supporting the transition from legacy SL-100 telephone systems to a centralized, secure, and highly available enterprise VoIP environment. /p h3Job Duties Responsibilities /h3 ul liProvide advanced Tier II and Tier III administration, troubleshooting, and operational support for enterprise Cisco VoIP infrastructure /li liAdminister Cisco Unified Communications Manager (CUCM) clusters, including publisher and subscriber servers, Cisco Unified Border Element (CUBE), SIP trunks, voice gateways, and dial plans /li liSupport the migration of legacy SL-100 telephone services to enterprise VoIP systems /li liPerform advanced VoIP troubleshooting, including call routing, call quality, latency, jitter, packet loss, and connectivity issues /li liAdminister and maintain Linux and Windows server environments supporting enterprise VoIP applications and associated services /li liPerform security monitoring, endpoint protection, vulnerability remediation, and patch management using Trellix, WSUS, and related tools /li liMonitor enterprise voice infrastructure using NetScout nGeniusPulse or equivalent network performance monitoring tools /li liSupport enterprise routing and network integration, including OSPF, BGP, VLANs, ACLs, and quality-of-service configurations /li liEnsure compliance with applicable DoD cybersecurity requirements, including DISA STIGs, RMF,



and established security policies /li liSupport centralized VoIP operations and remote troubleshooting across multiple Navy installations throughout Europe /li liMaintain technical documentation, system configurations, performance reports, and change-management records /li /ul h3Requirements /h3 ul liDemonstrated experience providing advanced Tier II and/or Tier III support for enterprise VoIP or Cisco Unified Communications environments /li liExtensive hands-on experience administering and troubleshooting Cisco Unified Communications Manager (CUCM) /li liExperience with Cisco CUBE, SIP trunking, voice gateways, dial-plan configuration, and enterprise call routing /li liExperience administering Linux and Windows server environments /li liWorking knowledge of enterprise routing protocols, VLANs, ACLs, and network infrastructure integration /li liExperience performing network troubleshooting, packet analysis, and VoIP performance monitoring /li liExperience supporting cybersecurity compliance, vulnerability remediation, and patch management in a DoD or comparable enterprise environment /li liAbility to independently diagnose and resolve complex VoIP system and network issues /li liAbility to obtain and maintain required government security clearance and access credentials /li /ul h3Preferred Qualifications /h3 ul liActive DoD Secret security clearance /li liCompTIA Security+ and Cisco CCNA or higher certification /li liExperience with Trellix, WSUS, and NetScout nGeniusPulse /li liExperience supporting DoD networks under RMF and DISA STIG requirements /li liPrevious experience supporting Navy, DoD, or OCONUS telecommunications environments /li liExperience supporting geographically distributed enterprise VoIP systems /li /ul h3Physical Requirements And Work Environment /h3 pThe physical demands and work environment may vary based on the position, assigned duties, and work location. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. /p ul liRemain in a stationary position for extended periods /li liUse computers, telephones, and other office equipment /li liMove throughout offices, facilities, and project sites /li liReach,



grasp, handle equipment, and operate controls /li liCommunicate effectively and review documents, equipment, and site conditions /li liLift and carry materials or equipment weighing up to 50 pounds when required by the assignment /li liStand or walk for extended periods and occasionally climb, kneel, or crouch /li liNavigate uneven or rough terrain when required /li liWork indoors and outdoors in varying weather conditions /li liOccasionally enter confined spaces or work at heights when required /li liWear required personal protective equipment /li liWork in environments that may include noise, dust, fumes, chemicals, electrical hazards, construction activity, or other site specific conditions /li /ul h3Limitations and Disclaimer /h3 pThis job description describes the general nature and level of work associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be assigned other job related duties consistent with applicable law. The duties and requirements described above are representative of those that may be necessary to perform the essential functions of the position, with or without reasonable accommodation. /p h3Benefits /h3 ul liCompetitive compensation packages /li liParticipation in the Employee Stock Ownership Plan - BBE is 100% employee-owned! /li liDiscretionary premio /li li*Medical, Dental, and Vision Insurance with health care concierge /li li*Employer provided Short-Term Long-Term disability /li li*Employer-provided Life insurance /li li*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits /li li*Generous PTO plus 11 paid holidays /li liTraditional Roth 401(k) options with fully vested employer match /li liTuition reimbursement professional development /li liEmployee referral program /li liEmployee discounts /li liEmployee Assistance Program (EAP) /li liEmployee Homeownership Benefits /li liPet insurance discount /li liApplies only to full-time employees /li /ul pBBE is an Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. /p #J-18808-Ljbffr

📌 VoIP Systems Administrator / Cisco Unified Communications Engineer (Napoli)
🏢 BB&E Consulting Engineers and Professionals
📍 Napoli