h3Overview /h3pAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. /ppYou'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. /ppAre you ready to love your job? /ppThe adventure begins right here, with you, at SITA. /ph3PURPOSE /h3pAs a Business Consultant you will be a key component in the delivery of SITA's Airport Management Systems to our clients within the delivery and implementation team. Using your expertise and in-depth knowledge of Airport Operations as well as being a Subject Matter Expert on SITA Systems you will: /pulliWork with clients to understand current business processes /liliProvide focused consultancy to provide new ways to optimize the client's business using SITA Technologies /liliTrain client superusers and facilitate the configuration and setup of the SITA Systems /liliWork with clients and 3rd party vendors to integrate SITA Systems in the local environment /liliConduct User Acceptance Tests /liliProvide early-life support after go-live /liliThe role as business consultant includes up to 30% travel activities to customer sites. /li /ulh3KEY RESPONSIBILITIES /h3ulliWork with customers to provide consultancy services and advice to resolve key business issues within field of expertise /liliConsultancy activities include capturing and prioritizing of customer needs and business requirements, re-design of business processes,



building customer capabilities to achieve operational efficiencies in cost reduction and/or service improvement /liliDevelop and run structured client workshops and manage activities as required to enable the customer to fullyrealize the benefits of consultancy /liliConfigure the SITA software according to business needs and technical requirements /liliAct as the bridge between customer and Product Management to bridge new customer requirements and facilitate the evolution of the SITA Products /liliDeliver as part of delivery team consulting assignments to build trusted relationships with customers, present key findings and recommendations, demonstrate technical credibility and obtain field/customer feedback /liliProvide Subject Matter Expert support to the SITA Sales Force /liliExecute consulting methodology and quality in accordance with corporate and regional standards (deliverables, customer satisfaction, profitable PL, various indicators) /liliKeep current with new technologies and industry trends /li /ulh3Qualifications /h3h3EXPERIENCE, KNOWLEDGE SKILLS /h3ulliExtensive experience in Business and Technical consultancy in the IT Telecommunications industry, at least 7 years /liliExperience implementing complex software solutions at customers /liliOperating at Senior levels of customer (Heads of Depts/Functions) Understanding of Airline Industry ITenvironment is an advantage, specifically Airport Operations /liliSolid technical understanding and experience (MS SQL Windows Server are desired, experience with JIRA and Confluence is a plus) /liliExperience integrating systems on technical and functional level. Good understanding of technologies used for integration (message queues, web services, API etc.) /liliDevelopment prototype capability is a plus /li /ulh3EDUCATION QUALIFICATIONS /h3ulliBusiness,



Engineering or Information Systems degree or equivalent work experience required /liliBusiness Analysis qualification preferred /liliProject Management qualification preferred /li /ulh3PROFESSION COMPETENCIES /h3ulliBusiness Acumen /liliConsulting Process Methods /liliFinancial Acumen /liliSupplier Relationship Management /li /ulh3CORE COMPETENCIES /h3ulliAdhering to Principles Values /liliCommunication /liliCreating Innovating /liliCustomer Focus /liliImpact Influence /liliLeading Execution /liliResults Orientation /liliTeamwork /li /ulh3WHAT WE OFFER /h3pWe're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. /ppbFlex Week: /b Work from home up to 2 days/week (depending on your team's needs) /ppbFlex Day: /b Make your workday suit your life and plans. /ppbFlex-Location: /b Take up to 30 days a year to work from any location in the world. /ppbEmployee Wellbeing: /b We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. /ppbProfessional Development: /b At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From bLinkedIn Learning, Microsoft's Enterprise Skills Initiative, /band bAirport Council International /b-available to all employees-to specialized solutions like bPluralsight /bfor technology upskilling, bHarvard Business Publishing /bfor people leadership, bStanford /bfor strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. /ppbCompetitive Benefits: /b Competitive benefits that make sense with both your local market and employment status. /ppSITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. /ph3Salary / Compensation Note /h3pHidden (-999) /p #J-18808-Ljbffr

📌 Business Consultant (Roma)
🏢 SITA Group
📍 Roma