pbAre you a master of craft? /b Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. /p pMandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. /p pbMandarin Oriental, Rome /b will offer a rare urban retreat set across ten 19th-century villas, surrounded by lush gardens yet only moments from the city's iconic landmarks. The hotel will feature 108 elegantly designed rooms and suites, many with private terraces or gardens, crafted by renowned designers Gilles Boissier. With six distinctive restaurants and bars, including a rooftop Mandarin Bar with sweeping city views, the property will blend tranquil residential charm with contemporary Roman sophistication. /p h3About the Role /h3 pThe Director of Security is responsible for leading the overall safety, security, and risk management strategy for Mandarin Oriental, Rome, ensuring the protection of guests, colleagues, visitors, assets, and the reputation of the hotel. /p pReporting to the General Manager, this position provides strategic leadership for all aspects of security operations, emergency preparedness, crisis management, loss prevention, and regulatory compliance. The Director of Security works closely with operational leaders across the hotel to cultivate a culture of safety and vigilance whilst delivering security services that reflect the exceptional standards and discreet luxury synonymous with Mandarin Oriental. /p pThis role requires an experienced and highly visible leader who can balance proactive risk management with a guest‑centric approach, ensuring a safe, secure, and welcoming environment for all. /p h3Key Responsibilities /h3 pAs Director of Security, you will be responsible for:



/p ul liDeveloping and implementing the hotel's overall security, safety, and risk management strategy in line with Mandarin Oriental Hotel Group standards. /li liLeading and managing the Security team, ensuring the highest levels of professionalism, service excellence, and operational effectiveness. /li liEstablishing and maintaining comprehensive security policies, procedures, and operational standards across the hotel. /li liMonitoring and evaluating potential risks, threats, and vulnerabilities, implementing preventative measures where required. /li liOverseeing all aspects of physical security, access control, CCTV systems, investigations, and incident management. /li liEnsuring compliance with all local laws, regulations, fire life safety requirements, and company policies. /li liLeading emergency response planning and crisis management procedures, including evacuation protocols and business continuity planning. /li liConducting regular risk assessments, security audits, and inspections across all hotel facilities. /li liInvestigating incidents involving guests, colleagues, contractors, or visitors and preparing detailed reports and recommendations. /li liBuilding strong relationships with local law enforcement agencies, emergency services, authorities, and external security partners. /li liPartnering with the People Culture team to support investigations, colleague safety initiatives, and workplace security matters. /li liDelivering security awareness, safety training, and emergency preparedness programmes for colleagues across the hotel. /li liWorking closely with operational departments to ensure VIP visits, special events, and high‑profile guest stays are managed safely and discreetly. /li liManaging departmental budgets, resources, equipment, and vendor relationships to ensure operational efficiency.



/li liDriving a culture of safety, prevention, and continuous improvement throughout the hotel. /li /ul h3What We Are Looking For /h3 pAs Director of Security, we expect from you: /p ul liSignificant leadership experience within hotel security, corporate security, law enforcement, military service, or a related security management environment. /li liPrevious experience leading security operations within a luxury hospitality environment would be highly advantageous. /li liStrong knowledge of security management, risk assessment, crisis response, and loss prevention best practices. /li liProven experience developing emergency response, business continuity, and incident management plans. /liliExcellent leadership and people management capabilities with the ability to develop high‑performing teams. /li liStrong interpersonal and communication skills with the confidence to engage effectively at all levels of the organisation. /li liExperience managing relationships with local authorities, emergency services, and regulatory bodies. /li liSound judgement, discretion, and the ability to remain calm under pressure. /li liStrong analytical and problem‑solving skills with a proactive approach to risk management. /li liExcellent organisational and administrative abilities, including report writing and investigation management. /li liFluency in English and Italian is essential; additional languages would be advantageous. /li liA commitment to service excellence and the ability to deliver security in a manner that enhances the guest experience. /li /ul h3What We Offer /h3 pAs a member of the Mandarin Oriental team, you will enjoy: /p ul liTailored learning and development opportunities to support your career growth. /li liThe MOstay programme, offering complimentary nights and preferential rates across our global portfolio. /li liColleague wellness initiatives focused on supporting physical, mental and emotional wellbeing. /li liCompetitive benefits and recognition programmes. /li liThe opportunity to be part of one of Europe's most anticipated luxury hotel openings. /li /ul h3We're Fans. Are You? /h3 #J-18808-Ljbffr

📌 Director of Security (Roma)
🏢 Mandarin Oriental Group
📍 Roma