h3POSITION SPECIFICS /h3 pReports To: Department: GCC Manager Global Coordination Centre /p h3Role Summary /h3 pUnder indirect supervision, provides and manages access to local medical care in the area of operation, providing support to RMI Global Coordination Centre (GCC) in the security and receipt of payments to third party medical establishments. Acts as the RMI representative for all operational and pastoral requirements of patients under the care of RMI. /p h3ESSENTIAL DUTIES AND RESPONSIBILITIES /h3 pinclude but are not limited to the following: /p ul liRemain available throughout agreed hours of coverage for contact by the RMI GCC. /li liDeploy to pre-defined medical facilities in area of operation to meet and greet RMI patient within 1 hour of notification from GCC (Or any other agreed timeframes). /li liWork in conjunction with the GCC to ensure that payment methods have been agreed with the receiving medical facility. Where applicable, act as a mediator between medical facility and GCC. /li liEnsure swift access to care for RMI patients, responding to problems in a pragmatic and professional manner to resolve as quickly as possible. /li liProvide translation from local dialect to English in both verbal and written forms and pass this on to the GCC. /li liDeploy to medical facilities daily when a protracted in-patient stay occurs. /li liManage the welfare of patients through any admission to a medical facility, ensuring that the patient is comfortable, understands the treatment being provided and meet reasonable requests for support. /li liEstablish working relationships with treating physicians and where applicable speak directly with the treating medical team to acquire up to date information.



/li liProvide timely updates to the GCC on the status and proposed plans for the patient in both written and verbal forms. /li liAlways demonstrate a professional and calm persona, with a confident ability to liaise with client management as required. /li liUtilize local knowledge to arrange other services, as required. /li /ul h3Supervisory Responsibilities /h3 pThis position has no supervisory responsibilities. /p h3Qualifications /h3 pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /p h3EDUCATION And EXPERIENCE /h3 ul liMinimum of 2 years’ experience as a medical healthcare professional in area of operation. /li liBilingual – local language dialect (as per area of operation), and English. /li liExperience providing patient advocacy in remote/international areas, preferred. /li liForeign travel experience. /li liExcellent communication skills and professionalism. /li liDemonstrated self-discipline. Page1 Ability to integrate into a cross-cultural social structure. /li liGlobal Coordination Centre – Experience of working with case management specialists. /li liAbility to demonstrate proactivity and self-proficiency in management of workload. /li /ul h3Computer Skills /h3 pProficiency in Microsoft Office applications,



and general computer technology literacy preferred. /p h3Certificates And Licenses /h3 ul liValid driver’s license for area of operation (preferred) PREFERRED: /li /ul h3WORKING CONDITIONS /h3 pAll conditions, skills and abilities listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. /p h3Language Skills /h3 pAbility to understand, speak, read, and write in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to understand, speak, read, and write in local dialect applicable to the area of operation. /p h3REASONING ABILITY /h3 pAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. /p h3PHYSICAL DEMANDS AND WORK ENVIRONMENT /h3 pThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves considerable exposure to medical facilities. Exposure to blood borne pathogens. Physical readiness and conditioning may be a condition of job retention. Employee must be able to work in close contact with small and large groups. Frequent hearing and talking is required. /p #J-18808-Ljbffr

📌 Patient Advocate -Trapani, Sicily
🏢 RMI
📍 Trapani