pLocation: France, Spain or Italy /p pThis position requires to be 4 days/week in the office. /p pThe Program Manager is responsible for ensuring the successful delivery of complex projects on time and according to the negotiated Scope of Work. The Program Manager is expected to manage a virtual team comprising; Customer Contacts, Fortinet Sales, Professional Services Engineers and Technical Support to ensure a technically sound, financially profitable, supportable implementation. The position requires an individual with exceptional negotiation, written and verbal communication skills who follows a structured approach for implementing IT security solutions. /p pThe Program Manager should have a background in business skills, management, budgeting and analysis. /p h3Responsibilities /h3 ul liManage the relationship with the customer and all stakeholders /li liIdentify resources needed and work with resource manager to build the right project team for the delivery of the project. /li liWork closely with all customer-facing Fortinet functions, including sales, operations, order management, support to coordinate activities for project delivery. /li liCoordinate internal Professional Services resources and third parties/vendors for the flawless execution of projects. /li liEnsure that all projects are delivered on-time, within scope and within budget. /li liUse appropriate verification techniques to manage changes in project scope, schedule and costs. /li liMeasure project performance using appropriate systems, tools and techniques. /li liReport and escalation to management as needed. /li liManage escalations with all levels internally and externally to resolve challenges and to achieve success. /li liCreate and maintain comprehensive project documentation. /li liApply effectively Fortinet's methodology and enforces project standards.



/li liPerform risk management to minimize Fortinet's exposure and risk on projects. /li liDetermine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project. /li liForecast accurately revenue and monitor project profitability. /li liAssure project legal documents are completed and signed at start of the project. /li liFacilitate team and client meetings effectively. /li liUnderstand how to communicate difficult/sensitive information tactfully. /li /ul h3Job Requirements /h3 ul liAround 5 years in similar position. /li liCan work in 2 languages from France, Italy or Spain additionally to English. /li liTechnical understanding of security, cloud and networking projects. /li liExceptional organizational skills including attention to detail and multi-tasking skills. /li liOutstanding negotiation, oral communication and presentation skills. /li liOutstanding written communication skills, combining courtesy, precision, conciseness and clarity. /li liExcellent conflict resolution skills. /li liExperience working with global enterprise, MSSP, carrier and governmental customers. /li liExperience at working both independently and in a team-oriented, collaborative environment. /li liCan conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. /li liReact to project adjustments and alterations promptly and efficiently. /li liFlexible during times of change. /li liAbility to elicit cooperation from a wide variety of sources,



including upper management, clients, and other departments. /li liStrong commitment and self-driven individual. /li /ul h3Education /h3 ul liBachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience. /li liPMP and/or PRINCE II certification. /li /ul bFortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world's largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet's Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone. /b pThe Professional Services Program Manager works with customers or partners remotely and/or onsite on engagements of medium complexity projects related to their Fortinet's estate. Program managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams composed of resources from Fortinet and customer/partner. This is a non-technical role requiring a proven track record in managing international projects in the networking and security space. /p #J-18808-Ljbffr

📌 Program Manager -Professional Services Italy/Spain/France (Italia)
🏢 Perception Point
📍 Italia