h3Overview /h3 pIn this role you act as the primary client contact for production support, driving effective relationship management and delivering frontline, end-to-end SimCorp Dimension solutions. You will resolve issues, configure and enhance applications, and translate client needs into product improvements, fostering knowledge sharing and training. You contribute to client satisfaction and automation through best-practice delivery while collaborating with cross-functional teams across the region. /p h3Retribuzione / Benefits /h3 ul liFlexible working hours and hybrid model /li liHealth insurance and pension plan /li li13th and 14th-month pay /li liTicket restaurant (8,50 EUR per working day) /li liProfessional training and courses /li liInternational environment /li /ul h3Responsabilità /h3 ul liServe as the main client contact for production support and relationship management /li liProvide live problem resolution for SimCorp Dimension and system operations /li liMaintain and enhance application configurations and handle daily operational requests /li liAssess client requirements for complex system enhancements and relay to product management /li liCollaborate with SimCorp colleagues and clients to prioritize and implement best-practice solutions /li liImplement additional functionality in SimCorp Dimension for existing customers /li liShare knowledge and ensure efficient client solutions through internal collaboration /li liConduct training and develop new training to optimize software usage /li liContribute to policy, practices, and procedures and influence strategic direction /li liWork on the EMEA shift with occasional extended hours, weekends, or holidays /li /ul h3Requisiti fondamentali /h3 ul liEducational background in finance or economics /li liKnow-how in Front Office, Back Office, Accounting processes, or Financial Transaction Workflows /li liExperience with SimCorp Dimension solutions /li liMinimum 8 years’ experience in asset management, insurance, superannuation funds, funds management, or custodian /li liBroad knowledge of financial issues, both theoretical and practical /li liStrong multitasking and prioritization abilities /li liProactive, service-minded, problem-solving mindset under pressure /li liExcellent client communication, presentation, and consulting skills /li liProven track record of high client satisfaction /li liAbility to work effectively in time-sensitive situations /li liTeam spirit and willingness to share knowledge /li liFluency in English; additional languages advantageous /li /ul ul liproactive and service-minded /li listrong communication and presentation /li liproblem-solving and teamwork /li liSimCorp Dimension experience /li liFront Office/Back Office knowledge /li liAccounting processes and financial workflows /li /ul #J-18808-Ljbffr

📌 Lead Service Delivery Consultant (Pavia)
🏢 Simcorp
📍 Pavia