h3Minimum eligibility criteria: /h3pThis is a senior global certification leadership role. Appointment requires demonstrable, current and substantial experience in management system certification at global or multi-region level, including leadership of geographically dispersed, culturally diverse technical teams and accountability for accreditation strategy, technical decision-making and network-wide implementation. /ppThe role reports to the Global Head of Certification (QHSE), Product Quality Management for Business Assurance. /ppPlease note that this is a fully remote role, and we only welcome applications from candidates who have a valid work permit in their country of residence. /ph3Role purpose: /h3pThe Global Technical Manager provides senior technical and accreditation leadership for the Business Assurance Certification business. The role sets, maintains and enforces the technical framework, accreditation strategy, certification policies and governance controls that determine consistent, compliant and commercially effective service delivery across the SGS affiliate network. /ppThe post-holder is expected to operate with the credibility, judgement and seniority required to influence senior business leaders, represent SGS with Accreditation Bodies and make final technical decisions where certification, accreditation, impartiality, integrity or business risk issues arise. /ph3Primary accountabilities: /h3ulliSet the global technical and accreditation strategy for Business Assurance Certification in consultation with the Global Head of Certification and relevant business leadership. /liliLead, develop and manage global technical and accreditation functions, including direct and indirect leadership of product, technical and accreditation specialists located across multiple countries and regions. /liliDefine, approve and enforce global certification policies, technical requirements, accreditation controls and operating standards across the affiliate network. /liliProvide authoritative technical direction to the certification business, including final decision-making where disputes, interpretation issues or material compliance risks arise. /liliManage strategic relationships with global and local Accreditation Bodies, ensuring confidence in SGS integrity, competence, impartiality, governance and global operating model. /liliEnsure technical and accreditation requirements are implemented in a way that protects compliance, supports consistent service delivery and enables commercially viable operations. /liliRepresent the Business Assurance Division externally, and act as delegate for the Global Head of Certification where required. /liliLead investigations and corrective action governance for material technical, accreditation or integrity failures within affiliates, ensuring effective restoration of compliant independent operation. /liliDrive simplification, digitalisation and continuous improvement of technical processes, systems and delivery models,



including future audit delivery approaches and technical review efficiencies. /li /ulh3Specific responsibilities: /h3ulliProvide senior-level contribution to the strategic direction of the Business Assurance Certification business. /liliAct as lead advisor to business management on certification, accreditation, impartiality, technical governance, integrity and business risk matters. /liliMaintain expert knowledge of core accreditation and certification requirements, including ISO/IEC 17021-1, ISO/IEC 17065 where applicable, IAF, EA and other relevant regional or product-specific requirements. /liliInterpret external accreditation requirements and convert them into clear, practical and enforceable internal policies, procedures, tools and controls. /liliOversee global accreditation activities and support affiliates in maintaining, extending or defending local accreditations. /liliDirectly or indirectly support key Accreditation Body relationships and activities, including UKAS, ANAB, SAS and other local or product-specific Accreditation Bodies as applicable. /liliResolve technical, accreditation, operational and commercial conflicts across the network, balancing compliance, impartiality and business impact. /liliWork with operations, sales, IT, product groups and regional teams to define core systems and ensure adoption of global best practice. /liliIdentify improvement opportunities in procedures, systems, governance controls, competence frameworks and technical support processes. /liliSupport development of new certification products and services by ensuring technical feasibility, accreditation alignment and operational readiness. /liliMaintain responsibility for technical direction and leadership of specific certification products or schemes as required. /li /ulh3Required profile - essential: /h3pGraduate-level qualification or equivalent professional experience in a relevant technical, scientific, engineering, management system, commercial or governance discipline. /ppMinimum 10 years of relevant certification and/or accreditation experience, including significant management system certification experience in an accredited third-party certification environment. /ppSubstantial global or multi-region certification leadership experience. Experience limited to a single country, single affiliate, consultancy-only environment or narrow technical discipline is not sufficient for this role. /ppProven experience leading geographically dispersed and culturally diverse technical teams, including direct or matrix management of senior specialists across multiple countries or regions.



/ppDemonstrable track record of setting or enforcing technical policy, accreditation strategy, certification governance controls or network-wide requirements at regional or global level. /ppStrong technical command of management system certification and accreditation requirements, including impartiality, competence, audit delivery, certification decision-making and Accreditation Body expectations. /ppCredibility to engage with senior business leaders, Accreditation Bodies and technical experts, and to make well-reasoned decisions under pressure where there is commercial, accreditation or integrity risk. /ppCommercial judgement sufficient to ensure compliant service delivery remains efficient, scalable and aligned with business objectives. /ppFluent written and spoken English, with the ability to communicate complex technical requirements clearly to senior leaders and operational teams. /ph3Required skills and behaviours: /h3ulliSenior technical leadership and sound professional judgement. /liliStrategic outlook with the ability to translate technical and accreditation requirements into practical business solutions. /liliHigh-impact influencing skills across a matrix organisation, including the ability to challenge senior stakeholders constructively. /liliStrong people leadership, coaching and performance management capability for senior technical professionals. /liliAbility to manage conflict, competing priorities and ambiguity without compromising certification integrity or accreditation compliance. /liliChange management capability, including leading adoption of new systems, procedures and working practices across a global network. /liliInnovation mindset and ability to challenge established practice where simplification, digitalisation or risk reduction is possible. /liliExcellent written and verbal communication skills, including executive-level briefing, external representation and clear policy drafting. /liliProficiency in Microsoft Office applications and willingness to work with digital certification, workflow and reporting tools. /liliFlexibility to travel internationally as required by Accreditation Body, leadership, governance or network support activities. /li /ulh3Desirable experience: /h3ulliSenior role within SGS, another global Certification Body or an Accreditation Body. /liliLead auditor, technical reviewer, certification decision-maker, trainer or scheme manager experience in accredited third-party management system certification. /liliExperience implementing significant change to certification systems, competence frameworks, technical review processes, audit delivery models or accreditation governance. /liliExperience leading or supporting digital transformation, automation, remote audit delivery or AI-enabled process improvement within certification or conformity assessment. /liliAdditional languages relevant to the SGS network or Accreditation Body engagement. /li /ulp— Published by SGS Italia. /p #J-18808-Ljbffr

📌 Global Technical Manager - Business Assurance, Certification (Italia)
🏢 SGS Italia
📍 Italia