Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno |On-site) "IT Support Specialist" in Italy.

Responsibilities

- Provide 1st and 2nd level onsite IT support to end users
- Troubleshoot hardware, software, and network connectivity issues
- Install, configure, and support Windows operating systems and Microsoft Office applications
- Support business applications and IT-related user issues
- Configure and troubleshoot printers, peripherals, laptops, and desktops
- Perform preventive maintenance and basic remedial troubleshooting
- Maintain accurate ticket documentation and provide timely status updates
- Coordinate with internal teams and third-party vendors when required
- Support network, server, telecom, and other IT environments as needed

Requirements

- Several years of experience in IT user support or service desk environments
- Strong knowledge of IT hardware, software, and troubleshooting

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📌 IT Support Specialist _ Italy (Roma)
🏢 BCIC Swiss
📍 Roma