Overview
In this role you will manage renewal opportunities for Middle East accounts, collaborating with sales and customer success to preserve and grow relationships. You will own the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales. You'll work with support and training to resolve technical questions before renewal due dates, contributing to Nozomi Networks' mission to protect critical infrastructure. The role combines account management, pipeline discipline, and cross-functional collaboration in a global cyber security context.

Retribuzione / Benefits

Health & Wellness

Financial

Work-Life Balance

Unparalleled Flexible Time-Off

Responsabilità

Identify renewal opportunities by understanding customer needs and preserving relationships

Support sales, partners and distributors on renewals

Manage pipeline and deliver quota targets consistently

Partner with Sales and Customer Success on top risks and red accounts

Forecast renewals and address any gap or risk of slippingCollaborate with Sales to identify early upsell opportunities for field sales





Participate in weekly forecasts, reports, and reviews

Provide visibility to regional renewal trends to Global Renewal Manager

Coordinate with support/training to resolve technical questions before renewal date

Embody company culture and mission with transparency and trust

Requisiti fondamentali

Track record in renewal, sales or customer service within Cybersecurity or IT

Strong customer experience track record

Tenacious, target-driven with attention to detail

Excellent written and oral communication; strong listening and presentation skills

Ability to work remotely and stay motivated

Strong customer management and time management skills

Salesforce or similar CRM experience

Fluent in English; Arabic highly valuable

Strong MS Excel skills

Excellent communication

Motivation and self-starting attitude

Relationship building

Cross-functional collaboration

Salesforce or similar CRM

MS Excel

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📌 Sales Renewals Representative (north EMEA) (Torino)
🏢 Altro
📍 Torino