JINGDONG Logistics (JD Logistics) is the logistics arm of and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
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Context of the Position
As part of our rapid international expansion across Europe, JD Logistics is establishing direct last-mile delivery capabilities and express station networks. We are seeking a hands-on, high-energy Station Supervisor to direct daily shift operations within our delivery stations, ensuring flawless sortation, driver dispatch, and customer delivery execution.
The Mission & Core Scope
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- The Mission: Supervise daily delivery station operations—including early-morning linehaul intake, parcel sortation, route staging, DSP/driver dispatch, and evening debriefs—to guarantee maximum on-time delivery (OTD) rates.
- The Scope: You will directly lead shift team leaders, sortation associates, and manage daily operational interactions with third-party delivery service providers (DSPs) and independent couriers.
Crucial Expectations & Performance Targets
To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:
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- On-Time Delivery (OTD) Performance: Manage daily station dispatch to achieve corporate targets for delivery success rates and customer SLA compliance.
- Sort & Stage Execution: Ensure high-speed, zero-defect parcel sorting and route staging during early morning cycles, keeping route dispatch delays to zero.
- Courier & DSP Fleet Coordination: Supervise daily driver check-ins, load-outs, route compliance, and end-of-day package reconciliation (undelivered parcel management).
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📌 Station Supervisor (Milano)
🏢 Jd.Com
📍 Milano