h3About The Company /h3 pIntellect is a leading AI-powered B2B SaaS technology company serving manufacturing and life sciences organizations for over 25 years. Our Intellect platform unifies Quality Management System (QMS) and Connected Frontline Worker (CFW) capabilities to help mid-market and enterprise businesses digitize quality processes, connect frontline teams, and drive continuous improvement. With cutting-edge technology and automation, we enable companies to improve compliance, reduce risk, and accelerate operational performance. /p h3About The Company /h3 pIntellect is a leading AI-powered B2B SaaS technology company serving manufacturing and life sciences organizations for over 25 years. Our Intellect platform unifies Quality Management System (QMS) and Connected Frontline Worker (CFW) capabilities to help mid-market and enterprise businesses digitize quality processes, connect frontline teams, and drive continuous improvement. With cutting-edge technology and automation, we enable companies to improve compliance, reduce risk, and accelerate operational performance. /p h3About The Role /h3 pAs a Senior Implementation Analyst you will help our enterprise-level customers resolve challenges while launching new Intellect technology and software. You will need to be a team player, take initiative, enjoy working with technology, and be customer oriented. You should have strong listening skills, empathy, and a desire to solve problems. /p h3What You'll Do For Intellect (Key Responsibilities) /h3 ul liLearn and coach others on therelevantIntellectproduct suite. /li liConduct onboarding of new customers. /li liStrategically guide customers with the implementation and launch of Intellect’sproduct suite. /li liTrain customersand other team members onIntellect’sproduct suite.



/li liUnderstand customer challenges and evaluate business requirements. /li liTranslate requirements into system design. /li liManage activities to drivecompletion and support through project milestone objectives. /li liRecommend and execute continuous improvements. /li liServe as the primary point of contact for key stakeholders at enterprise clients, cultivating and maintaining strong relationships throughout the implementation. /li liManage stakeholders at all levels, including VP and C-suite, translating between customer and technical language where necessary. /li liExplore and design ways to meet customer needs in situations where established processes may not yet exist. /li liCollaborate cross-functionally with Support, Integration, Product, and Sales teams, communicating effectively with colleagues across multiple time zones. /li liPerform other duties as assigned. /li /ul h3What You'll Need To Be Successful (Requirements) /h3 ul liBachelor’s degree in technology or business (or equivalent experience in lieu of degree) /li li5+ years of experience implementing software systems and SaaS /li liKnowledge of Quality Management System (QMS) and quality policies,objectives, and concepts. /li liKnowledge of Connected Front End Worker (CFW) software and practices. /li liKnowledge of various standards and regulatory frameworks (such as ISO9001, CFR 21 Part 11, etc.)



/li liTechnological savvy with the ability to learn new systems quickly /li liProven experience managing large, complex projects and leading large-scale programs and change management initiatives /li liExperience with customer project design and scoping /li liComfortable working with senior stakeholders, including VP and C-suite level /li liStrong analytical thinking, with experience using data to demonstrate ROI and success /li liStrong technical aptitude, with the ability to understand and articulate complex software solutions; experience with highly configurable software products is a plus /li liHighly collaborative team player, able to work effectively in a cross-functional, matrixed environment /li liStrong detail orientation, organization, follow-through, and time management skills, with the ability to manage multiple priorities, flexibly shifting focus and priority according to business needs /li liAbility to build relationships, cultivate trust, and foster partnerships with all levels internally and externally /li /ul h3Nice-to-Have Qualifications /h3 ul liExperience with B2B SaaS /li liExperience working in or with manufacturing, life sciences, or other regulated industries /li liExperience working with global clients, including those where English is not their first language /li liA qualification or certification in project management (e.g., PMP, PRINCE2) /li liProficiency with collaboration and instant messaging tools (e.g., Slack, Teams) /li /ul h3Why Become an Intellectual? /h3 ul liCompetitive salary and outstanding benefits package /li liOpportunities for career growth and professional development /li liCollaborative and supportive work environment /li liFully remote work with flexible hours /li /ul #J-18808-Ljbffr

📌 Senior Implementation Analyst (Remote in Europe) (Italia)
🏢 Intellect
📍 Italia