ppField Service Technician - Intermediate - Venezia, Italy (5599) at SMX in Venezia, VEN, IT. This Visa sponsorship job abroad position offers great opportunities for career growth. /ppSMX is seeking a Field Service Technician to support the U.S. Army Counterintelligence Command's IT infrastructure by providing hardware maintenance, hardware management, cyber and Tier II service desk support. This is a full-time onsite position. /ph3Essential Duties Responsibilities /h3ulliPerform all hardware maintenance duties and operate automated diagnostics systems. /liliPerform remedial and preventative maintenance per OEM specs, Cybersecurity STIG requirements, or TTM/COR directives. /liliTrack and execute warranties for asset maintenance. /liliPerform equipment installation and relocation. /liliAssist/conduct equipment sanitization for turn-in to DRMO. /liliIdentify required spare parts and maintain inventory of spares. /liliFabricate, install, and remove cabling and cabling infrastructure (e.g., raceways, conduit) in line with DoD and Army requirements. /liliPerform hardware installations and basic network administration. /liliInstall or troubleshoot Automated Information Systems and IP assets on a network (e.g., configure IPs, troubleshoot connectivity issues). /liliProvide system hardware maintenance and interconnectivity familiarization for personnel after hardware upgrades, integrations, reconfigurations, and layout drawing updates. /liliAttend internal training sessions and meetings. /liliCreate/update diagrams for IA, CM, and Government documentation requirements. /liliMaintain change control and associated documentation.



/liliProvide Tier II support for desktop imaging, manage Active Directory contents (accounts, groups, etc.), manage Org share contents, distribution lists, and overall Office 365. /liliProvide on-site support for Regional HQ, Field Offices, and staff computers, focusing on maintenance and preparation during duty hours and actively supporting live missions, including computer imaging and licensing. /liliAssess mission requirements for necessary equipment and ensure network functionality. /liliTroubleshoot and maintain network and computer interfaces. /liliSupport customer service requests and IT Service delivery within the IT Environment and for mission applications. /liliCoordinate, resolve, and close service requests. /liliProvide weekly customer service updates back to ACI Command HQ. /liliResearch, maintain, and apply expertise in emerging technologies and industry developments, trends, and best principles of IT customer support. /li /ulh3Required Skills, Experience Education /h3ulliClearance Requirement: Top Secret/SCI and willingness to take a CI Poly Two (2) years of college in a computer field and four (4) years of related experience or any equivalent combination of relevant education or experience for a total of six (6)



years' experience in the I.T. Support (Customer Service) field. /liliDoD 8140 requirements: Security+ ce Must possess a valid U.S. Passport Must possess a valid U.S. Driver's License /liliThis position requires the ability to climb ladders, lift up to 50 Ibs, and perform overhead work /li /ulh3Desired Skills, Experience /h3ulliA+ce, NET+ce #CJPOST #LI-AP1 #LI-NF1 /li /ulpApplication Deadline: November 30, 2026 /ppAt SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. /ppSMX is an Equal Opportunity employer including disabilities and veterans. /ppSelected applicant may be subject to a background investigation and/or education verification. /ppSMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). /p /p #J-18808-Ljbffr

📌 Field Service Technician - Intermediate - Venezia, Italy (5599) at SMX
🏢 SMX
📍 Venezia