14 ott
|
Eutelsat
|
Torino
ppBe part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator. /p pAs a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. /p pWith Eutelsat You’ll Get To: /p ulliPioneer the future of Space Technology /liliBring connectivity to remote frontiers /liliCollaborate with customer-centric experts /liliEmbrace cultural diversity in our global team /li /ul pIn a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. /p h3bWhy Eutelsat? /b /h3 ulliCommitment to Diversity Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. /liliWays of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. /liliSustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. /liliWork-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. /li /ul h3bJob Overview /b /h3 pWe are seeking a detail-oriented and operationally aware Billing Expert to support the delivery, accuracy, and continuous improvement of billing operations across our products and billing environment. /p pThis role isn’t directly within the Billing Operations team, but supporting the team from a systems, processes and expertise perspective. Stakeholder management and an ability to challenge constructively,
supported by experience and knowledge, will determine success in this role. /p pThe successful candidate will play a key role ensuring accurate customer billing, resolving complex billing issues, supporting revenue assurance activities, and driving process improvements across billing systems and operational workflows. /p pThis role requires strong analytical capability, billing experience, and the ability to work cross-functionally with Finance, Technology, Customer Operations, and Commercial teams. /p h3bWho You Are: /b /h3 ulliAnalytical and methodical mindset /liliStrong problem-solving capability /liliProactive and adaptable /liliRelentless and tenacious, constantly asking “What next?”, “why?”. Open minded but willing to challenge assumptions. /liliAble to empathise and communicate appropriately and flexibly. /li /ul h3bWhat You’ll Do: /b /h3 ulliSupport the Head of Billing by working with and enabling the Billing Operations team, including the monthly bill run and supporting end-to-end processes to enable timely and accurate billing. /liliLiaise between IT stakeholders and Business Operations team to drive systematic process and system improvements. /liliEnsure accurate and timely generation of customer invoices in line with contractual and regulatory requirements. /liliMonitor billing performance, batch processing, and reconciliation outputs to ensure operational stability. /liliSupport UAT and regression testing activities for BRM releases and upgrades. /liliOptimally and cost-effectively drive improvements in the accurate and timeliness of invoices and supporting documentation. /liliInvestigate and provide improvement ideas for billing discrepancies, disputes, incidents and escalations. /liliPerform billing reconciliations and support revenue assurance activities. /liliAnalyse billing data to identify trends, anomalies, leakage risks, and improvement opportunities. /liliSupport implementation and testing of new products, tariffs, pricing changes, and billing system enhancements.
/liliWork closely with Finance to support month-end activities and reporting requirements, including but not limited to payment and adjustment integrations and revenue recognition. /liliCollaborate with Customer Service and Commercial teams to resolve customer billing queries efficiently. Provide an empathetic relationship whilst supporting IT and business expectations. /liliMaintain billing controls, version-controlled documentation, and operational procedures. /liliSupport audits and compliance activities where required. /liliContribute to automation and continuous improvement initiatives within billing operations. /li /ul h3bWhat You’ll Need: /b /h3 ulli10+ years of experience in a complex billing, revenue assurance or pre-sales environment. /liliDeep technical knowledge of how a billing system operates, including mediation rating, product catalogue and hierarchical charging logic. /liliAn excellent understanding of the Q2C (Quote-to-Cash) process /liliAbility to investigate and resolve complex billing issues accurately. /liliExcellent attention to detail and organisational skills. /liliStrong stakeholder management and communication skills. Adaptable based on a wide variety of stakeholders, levels and nationalities. /liliAbility to work independently and manage multiple priorities. /liliHands-on experience with Oracle BRM in a telecoms environment is highly desirable verging on essential without significant billing system knowledge. /liliExperience with Zuora and / or SAP a nice to have /liliStrong Excel/VBA/SQL and data analysis skills. An ability to understand data schema’s and read code within a Business Intelligence environment. /liliExperience with automation or process improvement initiatives (RPA) /liliExposure to wholesale billing environments. /liliUnderstanding of revenue assurance and financial controls. /li /ul h3bWhere You’ll Work: /b /h3 pHybrid in either Turin or London. /p pEutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). /p pThis role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams. /p /p #J-18808-Ljbffr
📌 Billing Expert (Torino)
🏢 Eutelsat
📍 Torino